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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

292,512

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 3,979 Air Force service member reviews from Texas

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5 out of 5 Stars
Would Recommend

I am so very grateful to Veterans United (VU). They were very professional and organized. Their website was very user-friendly. I was able to upload the documents they requested and watch educational videos about the complete home buying process. As a new homeowner, I was able to understand the lingo and prepare for what was next. As a Veteran, I am proud to serve my country, and Veterans United help me become a proud homeowner. Thank you, VU for all you do.New Homeowners,
J. and S. Jones

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

An amazing team, always helpful and returns my calls, got the house that I fell in love with, even in this crazy covid house market.

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

The entire team was outstanding!

Loan Officer: Timothy Wuest

NMLS# 1009949

4 out of 5 Stars
Would Recommend

Overall good experience. Good to be pre-qualified and have all the paperwork processed in a timely manner. Only approximately 30 days from the day we put an offer in until the day we closed. No hiccups to speak of but glad that's done! Now we can relax and move into our new home!

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Michael R.

VU won our business after a competing offer, they understood how our BAH is valuable, and were trustworthy. Would highly recommend, it was a transparent, smooth process.

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Hulen

NMLS# 1925263

3 out of 5 Stars
Would Recommend

The contract was not complete the work on the house was to be completed after the contract was signed, once signed the work stopped. 3 months and it’s still not done.

Response from Veterans United

Marvin, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.

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5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey M.

Veterans United team was great to work with. It made for a smooth loan process. They kept me informed along the way with the online process. Now thanks to their hard work and dealing with the COVID virus I’m truly a Proud Veteran Homeowner!

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

A very useful website and easy process! Stop paying others mortgages and dealing with the wonders of sharing walls with strangers… so glad to be in our own sanctuary again, starting life anew!!!

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

DON'T MAKE A MISTAKE & GO WITH SOMEONE ELSE.

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

veterans will be surprized how nice a home they can afford

Loan Officer: Kevin Karney

NMLS# 2183110

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Dycus

NMLS# 1128622

Ready to see for yourself?

Experience first-hand why 224,122 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Connie Pierce

NMLS# 2170056

5 out of 5 Stars
Would Recommend

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
Photo submission from Paul D.

The whole process from beginning to end was so easy. We had a great team backing us up every step of the way. From applying for the mortgage, to getting the keys to our new home, it took less than 2 months... all during the pandemic! I highly recommend Veterans United!

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

The home refinance process was easy and painless. Devin and Derrick were professional, knowledgeable, & ensured I knew what was going on every step of the way. Veterans United is a great company and I highly recommend!

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

More Reviews

See all 292,512 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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