I am so very grateful to Veterans United (VU). They were very professional and organized. Their website was very user-friendly. I was able to upload the documents they requested and watch educational videos about the complete home buying process. As a new homeowner, I was able to understand the lingo and prepare for what was next. As a Veteran, I am proud to serve my country, and Veterans United help me become a proud homeowner. Thank you, VU for all you do.New Homeowners,
J. and S. Jones
An amazing team, always helpful and returns my calls, got the house that I fell in love with, even in this crazy covid house market.
The entire team was outstanding!
Overall good experience. Good to be pre-qualified and have all the paperwork processed in a timely manner. Only approximately 30 days from the day we put an offer in until the day we closed. No hiccups to speak of but glad that's done! Now we can relax and move into our new home!
VU won our business after a competing offer, they understood how our BAH is valuable, and were trustworthy. Would highly recommend, it was a transparent, smooth process.
The contract was not complete the work on the house was to be completed after the contract was signed, once signed the work stopped. 3 months and it’s still not done.
Response from Veterans United
Marvin, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
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Veterans United team was great to work with. It made for a smooth loan process. They kept me informed along the way with the online process. Now thanks to their hard work and dealing with the COVID virus I’m truly a Proud Veteran Homeowner!
A very useful website and easy process! Stop paying others mortgages and dealing with the wonders of sharing walls with strangers… so glad to be in our own sanctuary again, starting life anew!!!
DON'T MAKE A MISTAKE & GO WITH SOMEONE ELSE.
veterans will be surprized how nice a home they can afford
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Experience first-hand why 224,122 homeowners give us a perfect score!
The whole process from beginning to end was so easy. We had a great team backing us up every step of the way. From applying for the mortgage, to getting the keys to our new home, it took less than 2 months... all during the pandemic! I highly recommend Veterans United!
The home refinance process was easy and painless. Devin and Derrick were professional, knowledgeable, & ensured I knew what was going on every step of the way. Veterans United is a great company and I highly recommend!
