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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,834

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,986
4
34,805
3
5,772
2
1,777
1
1,494

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Showing all 6,784 Army service member home purchase loan reviews from Texas

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5 out of 5 Stars
Would Recommend

Great job everyone!

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
Photo submission from Curtavius R.

Thank you for everything and we absolutely love our new home and can't wait to spend years in it

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

ob is a true professional, he's a man of his word and makes sure you're comfortable in the process. He was true to his word with all he shared with me in the closing process. He's the man and if anyone's looking for a great company to finance their home I would recommend Veterans United because of Rob Hayward. He's the best.

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans United and highly recommend it to anyone.

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Absolutely amazing and quick service. Would definitely recommend to anyone

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Definitely recommend Veterans United.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend
Photo submission from Kerry S.

The process is simple but thorough. The loan team does a really good job with keeping you informed on all necessary steps in the process.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

If you are a Vet looking to purchase a house these are the people you need, they will guide you through everything you need to know and do until the day you are closing and past that day.

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

The VU team did an excellent job of getting the paperwork done and I got the home that I wanted.

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

The Veterans United team in Austin is truly amazing! I have heard some horror stories! I can truly say that I will not be telling anyone any stories of that nature about Veteran’s United. This has been, HANDS DOWN, the best customer experience I have ever had. The team I worked with were all polite, easy to contact, and kept me informed every step of the process to ensure that I knew what to do, when to do it, and why it had to be done. That made closing so much easier and had less questions because I was an informed customer of Veterans United. They truly exceeded my expectations!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

They get the job done smoothly.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process easy. Chad Bowman and his team were great at communicating with me throughout the process. The website made collecting and submitting the required documents a breeze. It was a very smooth process and I would highly recommend Veterans United to my fellow veterans.

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
Photo submission from Johann G.

Extremely accommodating. I needed a certain closing date and this team made sure everything was taken care. They communicated to me what was needed and were always friendly and professional. I would absolutely recommend for any veterans who want to buy a home.

Loan Officer: Max Carratura

NMLS# 388818

3 out of 5 Stars
Would Recommend

Always professional but tough to get in contact with (via phone). Lots of last minute “one more check or test”. This was my third time using Veterans United to purchase a home, mag consider local options for future purchases.

Response from Veterans United

Thank you for your honesty Garry. We will use your comments to continually raise our bar for our customer service standards. Enjoy your new home!

5 out of 5 Stars
Would Recommend

I planned to have closing expenses but I was lucky/fortunate enough that I ended up paying ZERO out of pocket. I mean as first time homebuyer that's more than convenient. This organization will genuinely help you to get the best available in the market.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

We would recommend Veterans United to other Veterans homebuyers because they really take good care of you!! They make sure your documents are completed and on time!! They follow up with you and answer any questions you may have. They make sure your journey to buy a home is a great and excellent experience!! We are proud to be new homeowners, Thanks to Veterans United!! The Smileys 🥰❤️🥰😁😁😁😁

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Veterans United provided outstanding client support and made my successful mortgage experience a breeze.

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

Very quick process,very professional and responds to any question or answers you have,friendly and courtesy staff to work with a real pleasure

Loan Officer: Cooper Allen

NMLS# 170363

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See all 167,834 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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