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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

284,725

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 2,945 Marine Corps service member reviews from Texas

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5 out of 5 Stars
Would Recommend

My experience working with Veterans United has been awesome a very positive branch to work with in buying a home. If ever I need another place I will use Veterans United again.

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
Photo submission from Paul L.

My happy and beautiful daughter and I! We love it. Thank you so much Veterans United!! Amber Brown, you are the greatest!!!

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

As a first time home buyer, Veterans United made buying a home seem easy. Would definitely recommend.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

I am so grateful for everyone on my team. They were really there for us from beginning to end, and we get to enjoy our very first house because of their hard work!! Thank you x1000 Aaron, Sheila, Brad, and Collin, y’all are literally the best team we could’ve hoped for!!!!

Loan Officer: Aaron Whittaker

NMLS# 2125831

5 out of 5 Stars
Would Recommend

Joe and Markita were great with keeping me informed during the process, especially as we had multi;le delays from the builder. Would definitely recommend, and use again if i were looking for another purchase.

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Wouldn’t trust anyone else with this huge decision. VU walks you through everything so there aren’t any surprises. I really appreciate everything that have done for me and my family.

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
Photo submission from Tyler H.

Great work all the way around!!! Thank you!!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Their web site is one of the best i have ever use for anything!!!!!!!!

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Working with VU was easy, fast, and convenient. My loan officer was able to walk me through the process and made all the requirements clear. This is the second home I have purchased using financing from VU, and I will continue to use them every single time.

Loan Officer: Brandon Levy

NMLS# 885138

4 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Beyond satisfied with Veterans United!! I would recommend to any veteran! This is the best place to start when looking for a home!

Loan Officer: Nick Holman

NMLS# 1052289

Ready to see for yourself?

Experience first-hand why 217,839 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
Photo submission from Michael S.

I trust that all the folks here at Veterans untied is and will be as great to helping veterans purchase a home as my team was! My coworkers and friends told me an unimaginable amount of horror stories about their experience buying a home with an outside source! But I was glad to tell them all repeatedly. I'm going thought Veterans United. I haven't experience those same problems. The most amazing thing that happened throughout this process was receiving money back during closing!!! My wife and have been trying to purchase a home for years, thanks to Veterans United we can say we are finally OFFICIAL HOMEOWNERS!!!

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Open up the purse string and show your employees how YOU appreciate how they take care of your customers by...GIVING THEM A RAISE!!!!!LOL...They were awesome 👌

Loan Officer: Aimee Hall

NMLS# 361642

0.5 out of 5 Stars

Like I Stated above I felt like a numberProvided info requested within a couple hours for preapprovalAll other info on to do list was complied within two days topsPromises made were not kept
I specifically expressed on multiple occasions about how I wanted communication to be conduced and info failed to be passed the info on or the info was lost in translation.Underwriter Nicole hard to communicate with :
I closed at 10:00 PM on a Friday OCT 1, 2021 took entire day off from work for SCHEDULED 11:30 AM appointment almost 10 hour late
Entire excitement of buying a new home lost

Response from Veterans United

Hi William, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

More Reviews

See all 284,725 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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