Very thorough process with a team that kept me on task and on time!
No other comments. Overall satisfied.
We recommend them because they are highly pprofessional . They promptly returned all phone calls. Also, they have all the latest technology at their disposal . On a scale of 1 - 10 we highly recommend 10.
Veterans United was a dream to work with from the beginning to close!
Veterans United was beyond expectations in all phases of the long and confusing process of acquiring a VA loan. There representatives were courteous and well versed. Their training aids informing customers of the steps in the process were excellent and answered many questions I had and removed much stress in the process. I enthusiastically recommend Veterans United to anyone using a VA loan to acquire a home.
Assistance was great and grateful for help - always willing to help
Recommend highly 5 stars
I chose to work directly with the seller to buy my home, and neither of us used a realtor or a real estate agent. This caused some delays in the process as a real estate agent would likely have anticipated some of the requirements for obtaining a VA loan that neither the seller nor I knew of. Veterans United ensured all the requirements were met, but I recommend using a realtor as well, just to make the process go smoother. The money I saved on realtor commissions was offset by the delays and my own inexperience in this process. It took much longer than had I used a real estate agent.
I started out with someone who was not a good fit as a lender. He was rude and condescending and gave me the impression he didn't want to work with me. As soon as I brought this up, my lender was changed to Vishal Patel. He was great and made me forget the rocky experience. That showed me it wasn't a company mentality but a personal one with the other guy. I am so happy with the results and will recommend VU to anyone I can.
This was the best experience my wife and I have ever had in dealing with a mortgage company. The realtor that they recommended was awesome to work with.
There were many problems and I share the blame so I don't to put this on Mr. Boussad. However do to my lack of knowledge and a lack of communication the loan process was a very stressful and bad experience.