Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

229,955

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
173,828
4
44,582
3
7,294
2
2,288
1
1,963

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 67 Other service member home purchase loan reviews from Washington

Clear Filters

5 out of 5 Stars
Would Recommend

From the very beginning to the very end, Trish Cole was incredibly helpful, friendly, communicative, and responsive. I went through multiple Brokers with the same response of " What's your credit score? Submit an application", until I reached Trish. She immediately asked what my situation was and what my goal was. She took great care of listening and trying to understand, which allowed her to give me a very good plan of moving forward. I was initially surprised of her approach, considering all the cookie-cutter responses I received from other Mortgage Brokers. Because of her care and efforts, I can say I am extremely satisfied and happy with the new home and new loan. Thank you Trish to you and your team.

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

I can't say enough positive comments. Number one in my book!

Branch Manager: Tamara L. Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Glenn Leach was steady, knowledgeable, and a consummate professional. I didn’t have any question unanswered as Glenn kept everything on track for my home purchase with Veterans United.

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Stalling

NMLS# 1105433

Ready to see for yourself?

Experience first-hand why 173,828 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Our loan officer and his staff were wonderful to work with. They did everything possible to make our loan as easy and simply as they could. We appreciate the entire team and its leader Jeff Gordon.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

If you want to work with highly experienced professionals VU is for you.

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Rambow

NMLS# 1816514

4.5 out of 5 Stars
Would Recommend

Please put your trust in them. They’ve earned it. Glenn went above and beyond for us. Process is always stressful but stick with them and they will take care of you. I will be recommending Veterans United and especially Glenn Leach for the rest of my life.

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Just want to say thank you again for all your help along the journey. You all are awesome.

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
Would Recommend

It's been 28 years since I last purchased a home. This current process was time consuming! I'm self employed and own a small consulting firm and I felt at times like the lender/underwriter thought I was laundering money. Maybe I'm being over sensitive but in my opinion, there's was way too much unnecessary and repetitious documentation requested and perhaps not enough focus placed on my credit worthiness (35+ years of outstanding credit), ability to pay and 800+ credit score. It took 52 days from offer to funding. Regardless, I'm done with this and I'm heading to the Pacific Northwest to enjoy my vacation home.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

4 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

1 out of 5 Stars

I don't recommend Veterans United unless you are prepared for delays in your home buying process. It was quite challenging getting the process done and with three additional contract extensions it was disappointing and caused me to relocate from my previous home due to the blown timeline on their part.

Response from Veterans United

Peter, thank you for sharing your valuable feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.

5 out of 5 Stars
Would Recommend

Please use my original statement above. I was extremely impressed with your entire organization/operation. Thank you again.

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

3.5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

If you're nervous about using Veterans United to buy your home, don't be. The process is really stress-free and easier than you might think. Use your VA home loan benefit by using VU. Also, their rates were much lower than USAA and a couple of other banks. Highly, highly recommend.

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

More Reviews

See all 229,955 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

START HERE: $0 Down VA Home Loans