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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

163,956

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,967
4
34,136
3
5,647
2
1,745
1
1,461

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Showing all 1,988 home purchase loan reviews from Wisconsin

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5 out of 5 Stars
Would Recommend

Veterans United knows what they are doing when it comes to buying a home.

Loan Officer: Craig Patenaude

NMLS# 1698029

2 out of 5 Stars

Loan Officer: Tyler Sadich

NMLS# 393144

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

We were treated so well by the team at Veteran's United and they were extremely pleasant to work with!

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
Photo submission from Derek S.

Tiffany Harding our real estate agent was outstanding thanks for making this a smooth process. Still can't believe we are homeowners what a great feeling. Amy Shufelberger and Matt LaTorre from VU made our house buying stress free by letting us know in real time what was needed and explaining the process whenever we had questions. Very knowledgeable group of people that we worked with everyone worked seamlessly together. I am very proud to have served my country and equally proud to have worked with such a great group of people from Veterans United. Thank you all for making my family's American dream come true.

Insurance Agent: Ben Hinkebein

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Veterans United was an amazing experience for us in finding our new home. Quick response, easy to contact and very helpful team of people. Would definitely recommend Veterans United to Veterans in their home search.

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Thank you. This was a very good experience even though there were challenges along the way. I also want to thank David Ihler, the appraiser that went above and beyond to with scheduling. He was very professional and efficient. Again....Thank you Veteran’s United. I would definitely recommend you. Kai Simone

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

2 out of 5 Stars

The experience was honestly so bad that it’s not even worth my breath. Basically our loan specialist was unorganized and had poor communication. Our closing almost fell through due to inability to communicate and be proactive.

Response from Veterans United

We're sorry to hear you didn't have the VIP service we strive to give each of our Veterans, Joshua. If you would like to discuss your experience, our Client Advocate team is happy to do so. We use all feedback to find ways to improve our service and learn from our mistakes.

5 out of 5 Stars
Would Recommend
Photo submission from Kane L.

Jeff and his whole team were top notch and would recommend them to anyone I knew.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Working with Veterans United was a great experience. They made the whole process seem simple. They kept in touch with us every step of the way, even answering our questions on weekends. I would highly recommend working with Veterans United.

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Veterans United with us every step of the way. The process was quick, easy and we had plenty of guidance throughout. I would without hesitation recommend Veterans United to any service member and veteran in need of a mortgage provider.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Elliott Watkins

NMLS# 1198442

4 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

2.5 out of 5 Stars

As stated in my previous comments, if it were not for the low interest rate I would not have chosen VU. The process was infinitely more complicated than a traditional loan. Promises were made by my loan team that were not followed through with by closing. I was constantly given poor or conflicting information. There didn't seem to be anyone who actually knew anything about the military or how military processes work. When I mentioned to my lawyer that I was going to get a VU loan he cautioned me against it. I should have listened. At the end of the day they DID get me my mortgage (at the 11th hour) but I know this process could have been handled with a higher level of professionalism.

Response from Veterans United

We appreciate your comments John. We're happy you are now in your new home, but do apologize for any issues you had during the approval process. VA backed loans do require a bit more documentation than a conventional loan, but the reward is typically worth the extra steps for most Veterans. Our Client Advocate team is available to discuss any concerns or issues you had with your home purchase.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

My loan team was extremely helpful and knowledgeable. They were very responsive ad worked diligently with me to make things happen within my timeline. They went the extra mile to get me to closing on time. Professional, hardworking, reassuring. Fantastic customer service.

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Freeman

NMLS# 1783680

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
Photo submission from John E.

I would highly recommend Veterans United for buying a home. I never thought that I would be able to get a home because people I know talked about how hard it was to purchase a home. From the first phone call to my loan officer to the closing on our home, everything just fell into place because of not just the expertise of my loan officer Fahad Abdul, but his friendly and cordial manner and interest in me as a person made the whole experience a very good one. I never thought that I would be able to own my own home but they made it possible. From finding the best way to get you in a house, to getting the right realtor for you, they are on point. We are celebrating Christmas in a house of our very own thanks to Veterans United!

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Highley

NMLS# 1810615

5 out of 5 Stars
Would Recommend

I am amazed at how seamless and easy of a process it was. I love the step by step videos on the website. Everyone always told me how stressful and chaotic the home buying process is, Veterans United made our journey smooth and stress free. I HIGHLY recommend anyone buying a home to go through them. Very very happy..Thanks so much to our team...

Loan Officer: Christopher Robinson

NMLS# 1374325

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