Getting into contact with VU personnel can be sometimes difficult. We bought a house during one of the busiest times of the year, however that doesn't mean I should be forwarded to a voicemail on multiple occasions. Having a person to talk to is invaluable. Sometimes its a simple question that does not necessarily need to be answered by my loan officer those simple answers go a long way toward overall customer satisfaction.
Kind, professional, supportive and informative.
We experienced very Friendly and very Efficient service. Because of a previous bad experiece from a different mortgage ompany, I was cautious and did have much trust. The team constantly demonstrated that they.not only were working on our behalf, but knew the program well. They helped make our dream home a reality! We give the team a hearty Thanks!!
Very helpful and explained all steps that were needed.
Things went very smooth
I believe we made the right choice with VU. Problems did arise as problems do, and our agents were on top of it all. Great team, and a competitive rate!
I felt very connected through the whole process. The whole team was great at communicating with us.
Veterans United made the whole buying process easy