The loan experience was first class. Jessica, our Loan Officer, was the best. She always made sure we understood what was happening and when and was tremendously responsive to all questions we had throughout the process.She went the extra mile to assist us in obtaining the best interest rate we could get at the time. We are extremely pleased with how fast Veterans United got our loan approved so quickly and allowed us to buy the best house on the market within our price comfort zone. Thanks to all for that. We are forever grateful. I would use Veterans United again and if I did, I would ask for Jennifer M again.
So many great benefits to getting a VA home loan! If you haven’t done your research please do or call to get info, we loved getting our loan through veterans United!
I would highly recommend you pass on this company, there is probably better ones out there. They told me they would take care of the double funding of the taxes for escrow and they didn't. So now I'm paying for 2019 and 2020 taxes evevy month now when they aren't due until 2020 and 2021. But hey who cares obviously not this company.
From the beginning, every representative at every stage was unbelievably attentive. From helping me work out things on my credit report to closing day. I never thought it was possible for me to own a home of my own, but they gave me the tools and the confidence to keep moving forward! I am grateful for all of their hard work.
They made my Dream of owning my own Home so painless and simply. They always communicated with me through process. I would and have recommended you to other Vets.
Getting into contact with VU personnel can be sometimes difficult. We bought a house during one of the busiest times of the year, however that doesn't mean I should be forwarded to a voicemail on multiple occasions. Having a person to talk to is invaluable. Sometimes its a simple question that does not necessarily need to be answered by my loan officer those simple answers go a long way toward overall customer satisfaction.
Kind, professional, supportive and informative.