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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,106

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 17,641 refinance loan reviews

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5 out of 5 Stars
Would Recommend

We had a negative experience with our first loan last year with Morgan McNally very disappointing and unprofessional behavior by Morgan,We had intended to refinance with another company but Brain has renewed my faith in Veterans United and I would highly recommend him to any one. His attention to detail was incredible even going the extra mile to give me his cellular number to be reached after hours for our closing if we needed anything. He walked us though every part No SURPRISES this time with him. Thank you Brian

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

For anyone who wants a hassle free process, VU in the ELizabethtown w Ms. Renee, this is the place to go. also, the online process is great to use. Questions we had w the program were promptly answered.

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Good company to do business with. I highly recommend Veterens United.

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

I’ve heard all kinds of horror stories about buying a home and to start I was really nervous, but from the initial purchase and my refi 1 year later it was easier than buying a car. Simple just turn in what I needed to and sign a few items online and done. Thanks to Nick and his team for the great work. I appreciate everything they’ve done.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Veterans United was beyond patient with us and was very detailed oriented. They broke down steps for us each phase of the refinancing process.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

I've use these guys twice, once for the I initial home buying and then for the IRRRL . Their great!

Loan Officer: Brian Jahnsen

NMLS# 28144

4 out of 5 Stars
Would Recommend

I am grateful for the time the team at Veteran Untied took to make this an easy process I will always recommend them to anyone looking to buy a home. Thank you so very much.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Joe is personable. Joe is knowledgeable. Joe is friendly. I remembered Joe from 2 years ago when we tried to refinance but couldn’t because of the market. Market changed and the first person I thought of to help us was Joe.

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Sam Yoo is very knowledgeable and helpful. Takes care of you like your family.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Veterans United is very easy to work with and keep you informed of the progress from start to finish.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

The whole refinance process for us went very smoothly. Would recommend these folks anytime. Thanks for everything.

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
Robert B

Loan Officer: David Kling

NMLS# 1223549

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

I have been so happy with Veterans United that I regularly recommend them to anyone that will listen.

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

They kept the communication going. You never have to guess what to do next. The team was very excusable if I did have any questions.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

I returned a second time to work with Andrea Rice and Veterans United. Both times I have received great service in every way. Thank you.

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

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See all 156,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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