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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,963

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,741
4
34,317
3
5,682
2
1,755
1
1,468

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Showing all 19,478 refinance loan reviews

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5 out of 5 Stars
Would Recommend

VU is fast, transparent and there for you all the way. I started my refi with my actual mortgage company and was told to refi at once percent then come back and refi to lower my apr. I contacted VU for a second opinion. Not only did they tell me they were wrong for making have to pull two refi's, but they also beat their APR by over 1 %!

Loan Officer: Johnny Hempstead

NMLS# 1468862

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
Photo submission from Trumane A.

To any veteran thinking about buying a home, please contact Veterans United. They make it fast and easy and are trustworthy.

Loan Officer: Seth Wilmes

NMLS# 1632136

3.5 out of 5 Stars
Would Recommend

Sr. Production Lead: Bryant Chambly

NMLS# 1037124

3.5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

4 out of 5 Stars
Would Recommend

The only issue I had was with Title. They lost paperwork and were not responsive on the forms they needed resigned. I took out the refi to pay off some credit cards. We completed the paperwork over a week ago with the notary and one of the credit cards has yet to receive their funds. Both of the ladies who worked on Mr. Sulivan's team were outstanding!!!!!

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

3.5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Veteran United Home is Trustworthy people, They will help you along the way and Answer questions you may have! We gone through with Veteran United Home to get our new home and Were happy where we are for three years!

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Highly recommended. The "to-do" list on the website really helps to keep you on track. Virtually pain free.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend
Photo submission from Stewart C.

Veterans United is an outstanding company because of OFFICERS like Anna Denietolis again words cannot express my thanks to Anna Denietolis and justis her assistant

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

In 2017, I was looking to buy our first home and on the internet, came across VU, since we were overseas, it was difficult to meet but we made a few telephonic calls until we returned to the US. Once we got here, we ended up in a total different State then we had initially expected, the loan officer transfer was seemingless, Johnna took over, transparent to us. The rest was easy to us as Johnna walked us one step at a time through the process til closing on 31 Mar 2018. In July 2019, Johnna sent me a note to inform me that I was qualified for a Refinance deal that would reduce the interest rate. Once we accepted, the rest of the process was even easier than the purchase, less documents etc. I really appreciate VU assistance to walk us through these closings. I would definitely recommend them and will use them again in the future.Thank you.

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Specialist, Leah Maloney, is always professional and upbeat making you confident that the loan process will be a positive experience.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Excellent service, everyone was so nice and made us feel like we were there only customer. Everything went smoother than I ever expected! I would work with them again without question.

Loan Officer: Eric Highley

NMLS# 1810615

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