VU is fast, transparent and there for you all the way. I started my refi with my actual mortgage company and was told to refi at once percent then come back and refi to lower my apr. I contacted VU for a second opinion. Not only did they tell me they were wrong for making have to pull two refi's, but they also beat their APR by over 1 %!
The only issue I had was with Title. They lost paperwork and were not responsive on the forms they needed resigned. I took out the refi to pay off some credit cards. We completed the paperwork over a week ago with the notary and one of the credit cards has yet to receive their funds. Both of the ladies who worked on Mr. Sulivan's team were outstanding!!!!!
Veteran United Home is Trustworthy people, They will help you along the way and Answer questions you may have! We gone through with Veteran United Home to get our new home and Were happy where we are for three years!
Highly recommended. The "to-do" list on the website really helps to keep you on track. Virtually pain free.
In 2017, I was looking to buy our first home and on the internet, came across VU, since we were overseas, it was difficult to meet but we made a few telephonic calls until we returned to the US. Once we got here, we ended up in a total different State then we had initially expected, the loan officer transfer was seemingless, Johnna took over, transparent to us. The rest was easy to us as Johnna walked us one step at a time through the process til closing on 31 Mar 2018. In July 2019, Johnna sent me a note to inform me that I was qualified for a Refinance deal that would reduce the interest rate. Once we accepted, the rest of the process was even easier than the purchase, less documents etc. I really appreciate VU assistance to walk us through these closings. I would definitely recommend them and will use them again in the future.Thank you.
Loan Specialist, Leah Maloney, is always professional and upbeat making you confident that the loan process will be a positive experience.
Excellent service, everyone was so nice and made us feel like we were there only customer. Everything went smoother than I ever expected! I would work with them again without question.