Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,481

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,768
4
31,542
3
5,257
2
1,603
1
1,311

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 16,996 refinance loan reviews

Clear Filters

5 out of 5 Stars
Would Recommend

Matt Ponder and his team worked to ensure our refinance was a success, and good for our fit our needs without compromising our ability to keep equity in our home.

Loan Officer: Matt Ponder

NMLS# 1674156

4 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

This is our second time working with this team and we will certainly work with them again!

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

I was very well pleased and satisfied with the job Derek Russell and his team did getting my re-finance loan done. They were completely in control, handled everything professionally, and I could not be happier! I will definitely recommend them and Veteran's United to other people.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Thank you! Great team to work with.

Loan Officer: Zach Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

I can't say enough about Veterans United. From the moment I called them until we closed everything was smooth. They commmunicate very well and are receptive to emails and phone calls. Any issue you have they will work with you. Great experience.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Great Team and had our best interest in mind from the start

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

They were very good understanding and helpful you can ask for more than that thanks

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

My experience with Veterans United was extremely positive and assisted me in over coming the challenges of getting through the process of securing my VA loan. If you are looking for a customer service oriented company where their objective is to provide you with exceptional service and knowledge from a personal level. Five Star company.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

We refinance our house, and it have been a pleasure for us to refinance our home with Veterans UnitedHome Loans. It is a great company.Thank you so much!

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

I would tell any veteran Veterans United is the way to go. You have to be a fool if you're a veteran not to use Veterans United. It's that simple. So don't be a fool. Give the good Folks at Veterans United a call. You'll be doing yourself a big favor.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
Robert B

Loan Officer: David Kling

NMLS# 1223549

4.5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

If you are a Veteran from any branch of service ,veterans United is the best place to be. What a great avenue for Veterans to buy a home!

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Veterans United is the best way for a Veteran to purchase a home they are the best . Going through the home buying process with Veterans United was so easy they are very professional, experienced and easy to work with they are always available and they keep you updated and informed with every step. I am so very happy that they exist and that we have had the privilege to experience the home buying process with them THANK YOU Veterans United.

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Great job guys, made the project a cake walk

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

Start your journey today!

Let’s Go!

See all 149,481 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.