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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

136,012

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,208
4
14,839
3
2,199
2
1,002
1
764

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5 out of 5 Stars
Would Recommend

Adam and his team were great to work with! Made everything so easy and answered all of my questions. Refinancing with this company was so much easier than when we first purchased our home. Highly recommend!

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

I recommend Veteran's Untied Home Loans to any Veteran who is looking for a mortgage, refinance, or debt consolidation. Helpful, knowledgeable, and tenacious, VU get's the job done for you.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Working with Phillip was a wonderful experience. He was patient and understand and answered my many questions. It was a pleasure working with him I would highly recommend this company!

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend

My late husband passed with a service connected disease 8 yrs ago. I didn't know that I, as a surviving spouse, could qualify to refinance using his VA Benefit. Family members directed me to Veterans United Home Loans. Veterans United was very informative and patient with me as we sought for all the required documents. Lesson is: You won't know until you ask. Do call Veterans United.

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

For those of us who do not specialize in buying and refinancing a home , let me save you all days of research and endless phone calls to Leander’s across our Great land. After 5 try’s, and by pure accident, I did some research on Veterans United. It payed of . They ABSOLUTELY do what they say , and most importantly, they Follow Up, and explain the process to you every step of the way. I am as most Veterans, very critical when it comes to myself & family. And this Lender Group is as well. We were treated like we where buying a million dollar home . If you don’t like your time and money wasted on fast talking agents that promise you everything a deliver little to any results, call VETERANS UNITED, and see for yourself. Thank you CHRYSTAL & KIM for all your hard work. Bruce Jordan , Wa. St.

Loan Officer: Chrystal Franks

NMLS# 1661479

4.5 out of 5 Stars
Would Recommend

The whole process is very smooth, by having the drop downs as you return information that is requested, you know exactly where you stand. Overall, I would like to see the loan completion progress go a little faster, but maybe that is just me. Great, otherwise.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I RECOMEND VETUNITED ALL THE WAY

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

I really didn't expect to get the assistance that I got from Maureen.She's the very best.

Loan Officer: Maureen O'Hare

NMLS# 1064196

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nate Reeves

NMLS# 856448

4 out of 5 Stars
Would Recommend

Thank you and I do look forward to working with this organization again in the future.

Loan Officer: Justin Keith

NMLS# 1563990

4 out of 5 Stars
Would Recommend

The main thing I liked was that I was responded to quickly. They didn't always have the answers but they did get them eventually. I would recommend them but I would always do my own research as well. Just because this is their job doesn't mean they know everything about it or are the best at it. For example: they were unaware that you could get a waiver for certain VA recommended repairs, so I got the waivers myself. Also I wasn't told about having to have my well water tested in my initial cost estimate. That wasn't disclosed until almost closing time. If I had been told earlier I could of had it done and maybe saved a few bucks on the cost to extend my rate past the last day of my locked in rate. I say maybe because the VA appraiser took 2 weeks to do the appraisal report and then another week to get approved through Veterans United underwriters. My rate was only locked for 45 days or so and half of that was the appraisal process. It costs a .01% of your total loan amount per day to extend and the minimum extension is 11 days but 3 of those days are for after you close to give you time to change your mind if you wanted to.I hope this information helps other veterans.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

This was the 3rd time that I have used Veterans United! There whole team have been nothing short of exceptional each and every time. They are truly there for the veterans. Just an unbelievable organization! I would recommend them to each and every Veteran out there no matter what your situation is. Truly OUTSTANDING!

Loan Officer: Danny Kliethermes

NMLS# 996807

4 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Worthington

NMLS# 1563972

4 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Could have not asked for an easier process!!!

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

I would definitely recommend Mark and his entire team.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Brian was very professional and helpful through the entire refinancing process.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

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See all 136,012 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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