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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

136,012

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,208
4
14,839
3
2,199
2
1,002
1
764

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Showing all 175 refinance loan reviews from Arkansas

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5 out of 5 Stars
Would Recommend

The staff is very respectful to the veterans.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Daniel was always professional and very prompt in helping us through the entire process. Great service!

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend

It was an easy and quick process. Our personal loan specialist was there every step of the way to answer questions and guide us through the process.

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend

VU has a great staff and will take care of you to the best of their ability. Always kept me up to date with everything that was going on. Molly was superb with her communicating of what was going on at times. Always communicating with me what she needed and explained of the process.

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to anyone trying to secure VA loan. The hard-working, friendly staff were diligent in helping throughout the entire process. In addition, the use of their website and e-documents proved to be a hassle-free streamlined experience.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

0.5 out of 5 Stars

I have waited 3 long months to submit this review and I’ve been wondering what horrible things that I can say about my experience with Cooper Allen. Although my experience has been very bad. I’ve decided not to leave an ugly comment, I would just hope that whatever Cooper was going through during the process of our Loan, that he would not treat anyone else the same way. Cooper if you’re reading this, just try to treat your costumers with Importance, because we work hard for our money just like you!

Response from Veterans United

Armando, we appreciate you very much and thank you for giving us your feedback. It is our goal to provide outstanding customer service to every customer and we will be researching your experience further to determine ways we can look to improve. You may contact your Client Advocate team at anytime if you wish to provide more information or seek assistance.

5 out of 5 Stars
Would Recommend

My loan team was nothing short of exceptional, it was a pleasure to work with them. They were quick to answer any questions I had and they constantly kept me updated.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Ryan Anderson was exceptionally helpful throughout the entire process. We are especially thankful for his assistance in helping us deal with an issue from a prior FHA loan and helping us get it cleared up.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I have been very impressed with the entire process.With every contact I had with my loan team was amazing.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Both Eric and Emilee were so patient and helpful. We never would have made it through the process without their assistance.

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend

Mal Jackson was the bomb!!!

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

My experience was more than excellent from start to finish. All phases of the process was explained in detail and no surprises occurred; not everything went perfectly but all steps were explained as forecasted and results exceeded all of my expectations.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Very helpful on all issues

Loan Officer: Promise Jackson

NMLS# 1125746

4 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Always prompt, courteous and professional service.

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Brittney Yount was most helpful.

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Very helpful and professional service

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loved the service provided. Made sure I know ever step and was kept well informed.

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Thank you for eveything

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

never had a better experience

Loan Officer: Katie Hayes

NMLS# 943102

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See all 136,012 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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