I was already a home buyer with Veterans United, so I pretty much knew what to expect from them. They did their jobs in an efficient and professional manner. They made the journey much easier.
Great people to work with, I highly recommend Veterans United.
Veterans United made it very easy.
At times, it seems like there were unnecessary calls being made to answer simple questions or no responses to messages at all. If there were an online venue, such as a customer conversation section where both parties could comment, ask questions and communicate without having to waste time on the phone, the process would have been more fluid.There were also times that paperwork was required but not listed in the "Things to do" section. Instead, those items were just requested via e-mail which means there is no record of the paperwork in the online profile. This was a little aggravating, however, as a whole, the loan team did very well and were responsive.
The staff is actually sincere in their efforts to secure the loan needs of the veteran.
Joe Peterson and MARKITA Rosenberg did a great job.
I recommend Veterans United especially for those in an existing loan that was unwillingly to nogatiate a lower interest rate, loan term or who might have a border line beacon score.
Great company to work with.
My experience with you was nothing short of amazing. The easiest, painless and stress free process that I have done in my life. This process was hands down the top #1 in my list.
Our first time was outstanding a 10, but the refi was a whole different experience for us. Communication was not great.
This company was good to work with, they kept in line with the numbers they gave us from the beginning.
I had the great pleasure of working with Jeremy and his team. I can't say enough good things about one of his key team members and loan specialist Shawn Stewart. Shawn is the consummate professional - organized, detailed, a great communicator, patient - everything you would want in a loan officer. He made the whole loan process, which can often be stressful and tedious - a more enjoyable experience than it might have otherwise been. Would highly recommend Jeremy and his team of professionals.Ben MerrittJupiter Florida
AUWSOM! (just one word needed)
Every thing was Good To Go, from the beginning to the closing.
Both loan processes we have experienced with Will Lewis and Veteran's United have been pleasant and seemless. I love the website and the fact that we were able to take care of all the paperwork remotely. The system is definitely designed with the customer in mind. All of our future home loan business will remain with Will Lewis and Veteran's United.
