Highly recommended for fellow veterans.
I have never had a bad experience with Veterans United! They are friendly and helpful during the process. My Specialist for my home loan and refinance was Zac Fitzgerald. That man is great at his job and keeps you informed every step of the process. If ever you have a question you can just shoot him a text and he will reply promptly. Him and his team have been amazing! Ask for Zac!
Process was smooth, responses were timely.
We have worked with Ashton several times now. He is extremely knowledgeable and he was always readily available to answer all my questions. He is friendly, outgoing and a pleasure to work with. All I could say is that he’s amazing. He is an asset to Veterans United. Thank you Ashton!!!
Veterans United will take care of you!
Derek is a professional, but a good guy, kind, insight, knows his stuff and you feel like he's in your corner every step of the way - highest recommendation
Veterans United is definately the only place to do business with.
Great experience. They were very nice and made my process easy.
veteran united top of the line bar none.
This is my 2nd experience with V.U. and just as before, their fast, efficient and effective performance is truly worth any and all other clients to experience for themselves as well. Overall, simply the best!
Excellent service and highly recommend to other Veterans.
It took way to long to do my refinance. I wasn’t as informed as I had been in the past. I’ve had two previous loans and the process went great. This one took 4 months and I wasn’t told ahead of time what I needed to do. I was also made to submit documents multiple times. This was the most frustrating experience I’ve had with this company. They also had an issue with my title were it said my ex husbands’s name on the title which I resolved in the last refinance. That refinance was only done in order to get his name off. It also looks like I got charged to track down Ia title I already got fixed. I also got charged twice for the pest inspector. Also my credit was severely impacted by this. I anticipated a significant drop but not anticipate having a hard pull down 3 times. I’m showing these pulls on my credit. I am really not happy. The only reason I continued is because I have had a really good experience prior to this.
Response from Veterans United
Ladonna, we're sorry this refinance was not as smooth as your previous ones. We've come a log way in streamlining our processes over the years, and with your feedback we can continue to improve. Please contact our Client Advocate team to discuss any details of your experience you would like to share. We are always looking for ways we can improve our service and our processes. Thank you for you assistance in this matter.
Veteran United always there to help you with all your financial needs
For my refinance Michael explained everything perfect and I got what I wanted. Great experience with veterans united. They send you gifts too for appreciation :)