Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,963

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,741
4
34,317
3
5,682
2
1,755
1
1,468

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 777 Army service member refinance loan reviews from Florida

Clear Filters

5 out of 5 Stars
Would Recommend

Highly recommended for fellow veterans.

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

I have never had a bad experience with Veterans United! They are friendly and helpful during the process. My Specialist for my home loan and refinance was Zac Fitzgerald. That man is great at his job and keeps you informed every step of the process. If ever you have a question you can just shoot him a text and he will reply promptly. Him and his team have been amazing! Ask for Zac!

Loan Officer: Zac Fitzgerald

NMLS# 311880

4.5 out of 5 Stars
Would Recommend

Process was smooth, responses were timely.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

We have worked with Ashton several times now. He is extremely knowledgeable and he was always readily available to answer all my questions. He is friendly, outgoing and a pleasure to work with. All I could say is that he’s amazing. He is an asset to Veterans United. Thank you Ashton!!!

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Veterans United will take care of you!

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Derek is a professional, but a good guy, kind, insight, knows his stuff and you feel like he's in your corner every step of the way - highest recommendation

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Veterans United is definately the only place to do business with.

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Great experience. They were very nice and made my process easy.

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

veteran united top of the line bar none.

Loan Officer: Chris Prenger

NMLS# 1155104

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

This is my 2nd experience with V.U. and just as before, their fast, efficient and effective performance is truly worth any and all other clients to experience for themselves as well. Overall, simply the best!

Loan Officer: Cameron Whittaker

NMLS# 1652287

4 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

4 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Excellent service and highly recommend to other Veterans.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

1 out of 5 Stars
Would Recommend

It took way to long to do my refinance. I wasn’t as informed as I had been in the past. I’ve had two previous loans and the process went great. This one took 4 months and I wasn’t told ahead of time what I needed to do. I was also made to submit documents multiple times. This was the most frustrating experience I’ve had with this company. They also had an issue with my title were it said my ex husbands’s name on the title which I resolved in the last refinance. That refinance was only done in order to get his name off. It also looks like I got charged to track down Ia title I already got fixed. I also got charged twice for the pest inspector. Also my credit was severely impacted by this. I anticipated a significant drop but not anticipate having a hard pull down 3 times. I’m showing these pulls on my credit. I am really not happy. The only reason I continued is because I have had a really good experience prior to this.

Response from Veterans United

Ladonna, we're sorry this refinance was not as smooth as your previous ones. We've come a log way in streamlining our processes over the years, and with your feedback we can continue to improve. Please contact our Client Advocate team to discuss any details of your experience you would like to share. We are always looking for ways we can improve our service and our processes. Thank you for you assistance in this matter.

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Veteran United always there to help you with all your financial needs

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

For my refinance Michael explained everything perfect and I got what I wanted. Great experience with veterans united. They send you gifts too for appreciation :)

Loan Officer: Michael Ellis

NMLS# 1441197

Start your journey today!

Let’s Go!

See all 164,963 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.