Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,756

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,624
4
11,914
3
1,814
2
804
1
600

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 311 refinance loan reviews from Illinois

Clear Filters

5 out of 5 Stars
Would Recommend

Very fluid, very quick, and all steps were very clear.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend

An outstanding organization to deal with. Brian and everyone else I dealt with were real professionals. Explained each step of the process as we went through it. Answered all questions we had, and explained all the details of the transactions from beginning to the end. We never felt pressured. Just a pleasant experience through the whole process. Thank you so muich.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Exceptional people! Easy to work, even took my calls late in the day and didn't make me feel like I was bothering them. Fantastic experience!

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Once again Jerry and his staff stepped up to the plate and knocked it out of the park. Top notched service

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Josh Kaplan and Tony Stevenson are very professional and very dedicated to their job responsibilities.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Eric and Jessica are absolute professionals. A great experience. I have had other home loans this has been a great experience. Every VET should have this in their wallet. This is a benefit we have earned for our families. Thanks to the team at VU I realized I missed out in past home financing.

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

I have already referred other veterans to Veterans United!

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

It was great to be able to make a phone call and a live person answer the phone. When Jerry and Taylor were in a meeting Nick helped me. Taylor was especially patient and helpful with my many phone calls.

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Christie

NMLS# 1564827

4 out of 5 Stars
Would Recommend

I wish all the papers thst was needed not spread out so much. I would of like to seen all at once fir me to sign.

Loan Officer: Adam Cowan

NMLS# 1599553

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Fast, prompt and reliable response.

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

3.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

Start your journey today!

Let’s Go!

See all 103,756 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.