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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

133,601

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
115,039
4
14,662
3
2,159
2
991
1
750

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Showing all 400 refinance loan reviews from Illinois

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5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

It was a very pleasant experience.It was quick, hassle free, and best of all, I didnt have to do much work as my loan team took care of everything for me. Days off for everyone!!

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Veterans United staff kept me well informed throughout the whole process. They communicated with each other and every team member new what was going on with my loan at all times as well as myself. The emails I received were simple with easy to follow instructions guiding me through the whole process. I have financed several houses in my life and this was by far the easiest, fastest. stress free, refinance I have ever experienced. Thank You United Veterans Home Loans.

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

It never hurts to ask, right? Veterans United has answers about your future home... just ask! I closed on the home of my dreams in 2 months thanks to Steve Kincheloe and his team at Veterans United Home Loans!

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Thank you so much for all of your help and your fast turn around to ensure I was taken care of. I loved the online checklist and the capability to esign and reach my officer with ease.

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Great Team at Veterans United..

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

The process used by Veterans United is so easy. From submitting the first document to signing the closing papers in my dining room. It was so easy and quick!

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Our overall experience was awesome. They were like one big happy family.Concerning and wanting to make sure everything went the way it should. I have told my family and friends about Veterans United.

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

This is our 3rd time using Veterans United. They are always on top of things and get the JOB done!

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

as always great people to deal with, Aaron and Mallory both made the whole process easy and stress free

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

We appreciated the piece of mind that went along with working with this team of people. They should be commended for sure.

Loan Officer: Jesse Francisco

NMLS# 1229823

4 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

The process can be trying at test, but Josh was amazing at keeping me sane and very supportive.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

3.5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

very friendly and helpful.

Loan Officer: Lisa Riess

NMLS# 576190

4 out of 5 Stars
Would Recommend

Some parts of the process is very invasive. Especially with many of the challenges that face veterans and transitioning veterans from the military to civilian life.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

3 out of 5 Stars
Would Recommend

My parents worked with Scott when they bough their house. We worked with him last year, but didn’t close for personal circumstances. When we reapplied we were paired with so Tyrone’s team. Nothing but a terrible terrible experience. We reached out to Scott and everything worked out.

Response from Veterans United

Thank you for this information Bradley. We are happy to hear that you were able to reconnect with Scott and get your loan approved. If there is anything else we can do to help in the future, please let us know.

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

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See all 133,601 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.