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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,548

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,794
4
14,799
3
2,195
2
998
1
762

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Showing all 68 Navy service member refinance loan reviews from Illinois

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5 out of 5 Stars
Would Recommend

The service was outstanding and the staff was always there to help. It took us only 28 days to close the loan, which was very fast. I would recommend Veterans United for any home purchase or refinance.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend

Thank you so much for all of your help and your fast turn around to ensure I was taken care of. I loved the online checklist and the capability to esign and reach my officer with ease.

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

The process can be trying at test, but Josh was amazing at keeping me sane and very supportive.

Loan Officer: Josh Capron

NMLS# 1232378

4 out of 5 Stars
Would Recommend

Some parts of the process is very invasive. Especially with many of the challenges that face veterans and transitioning veterans from the military to civilian life.

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

3 out of 5 Stars
Would Recommend

My parents worked with Scott when they bough their house. We worked with him last year, but didn’t close for personal circumstances. When we reapplied we were paired with so Tyrone’s team. Nothing but a terrible terrible experience. We reached out to Scott and everything worked out.

Response from Veterans United

Thank you for this information Bradley. We are happy to hear that you were able to reconnect with Scott and get your loan approved. If there is anything else we can do to help in the future, please let us know.

4 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

They were always there for me and I appreciate that.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Josh Kaplan and Tony Stevenson are very professional and very dedicated to their job responsibilities.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Christie

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Fast, prompt and reliable response.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

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