I would trust doing business again with Vets United Home Losn.
We couldn't be more pleased with the service we received from our loan team at Veterans United. Our questions were always answered in a timely manner, no question went unanswered, they always made us feel like we were their most important client. We were kept up to date on what stage our loan was at. I would definitely recommend them to others!
Fantastic service answered questions highly recomend
Knows his job well. Works for you!!
The service was outstanding!! I will definitely use them again to purchase or refinance a home!!!
A very painless and efficient process with this company to refinance my home! Great people to work with!
Overall I have mixed feeling on the company. I got the loan (refi) which I was happy about. The process, well that's a different story. The process took way too long. I was told that the reason it took so long was the company was slow to submit documents as I uploaded everything I needed almost within 24 if not hours. There was a lack of follow up and emails or messages took several days to return. I did like the ease of uploading documents and seeing the process as it progresses. Veterans United did not calculate my current mortgage payoff correctly, forcing me to pay off the difference ( almost $700) and having to pay a wire transfer fee. No one ever touched based with me once I signed the closing documents. Overall I do not know if I could recommend the company.
Taylor did a great job on our loan, it took a little longer than usual ( no fault of Veterans United or Taylor)but he hung in there and helped along the way to make it an easy transition.Thanks Taylor for all help help.Tell the boss I said to give you a raise, you went above and beyond.Gary Stromquist
Process was very easy and smooth.
For the most part I thought this whole process was a positve experience. My only recommendation would be to have the agent return phone call when messsages are left.
Very helpful in terms of information sharing, recommendations, addressing questions.
The people that worked with us (Aaron and Mallory) were exceptionally helpful and so courteous. I would do this again in a heartbeat.
Very prompt communication, easy to work with.
VU has gone above and beyond their responsibility to ensure the process stayed on course for my closing date. Exceptional service!
Great experience working with our Veterans United Team. The most effective, efficient loan we have ever done.
We were treated with the highest respect and meticulous care. It was wonderful to have my own brothers and sisters in arms who understand first hand our needs and sacrifice taking care of us with so much integrity, respect and love. Not just taking care of us as another business transaction but as one brother or sister to another.