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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

116,045

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,583
4
12,983
3
1,944
2
870
1
665

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Showing all 538 refinance loan reviews from North Carolina

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2 out of 5 Stars

We have bought, sold & refinanced homes over 20 + times in approx. 6-7 different states, using both title companies and attorney offices. The experience with Veterans United was by far THE WORST, HAND DOWN! When you think you are going to closing and get told last minute there are "tests" that need to be done that could have been done earlier, that is ridiculous! We must have been told about going to closing 3-4 + times, we Lost Count! The attorneys office told us several times that VU was one of the most Unprofessional Mortgage companies they ever dealt with, FYI---we have used that office numerous times for closings, land deals, etc.

Loan Officer: Ryan Peterson

NMLS# 1197848

5 out of 5 Stars
Would Recommend

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Denise Stroud and the team and VU was so outstanding from start to finish. It seemed like Denise was always at work because I was constantly talking with her about my endless amount of goofy questions. VU was recommended to me and I’ll be recommending to whoever will listen. Thank you!

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Outstanding Customer Service!

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
Robert B

Loan Officer: David Kling

NMLS# 1223549

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

4 out of 5 Stars
Would Recommend

Loan Officer: Johnny Mitchell

NMLS# 1116244

4.5 out of 5 Stars
Would Recommend

Very professional

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

It was an all around great experience.

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Good rates and easy to work with. It was specially easy when it came time to sign the paperwork, for they sent someone to meet us instead of having to take time off of work to meet in a office.

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

My second time working either VU. Both times I’ve received excellent service.

Loan Officer: Jon Abernathy

NMLS# 49695

4 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I worked with Matt Eichenberger and he’s an outstanding specialist. This was the second time I worked with him and everything went smooth!

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

I was referred to Veterans United by a veteran and I can see what he was talking about. It was a hassle free experience and that is nearly impossible when applying for a home mortgage. We also enjoyed the website; checking off each task made the process facile.

Loan Officer: Jason Windsor

NMLS# 1206740

4 out of 5 Stars
Would Recommend

I think that closing costs needs to be estimated more carefully to avoid bad surprises right before closing. Part of it was my own fault, but not all of it!

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Working with Dorian was great - he answered my questions and worked with me to get our refinance done.

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Todd and his team are awesome

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
Would Recommend

Professional and confident customer service.

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Bales

NMLS# 1028471

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Being a veteran this is the first time my wife and I have used the VA for a home loan. We couldn't behappier from the beginning of the process to thecompletion.

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Kangas

NMLS# 942252

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