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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

229,955

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
173,828
4
44,582
3
7,294
2
2,288
1
1,963

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Showing all 147 Navy service member refinance loan reviews from Ohio

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5 out of 5 Stars
Would Recommend

I have worked twice now with Veterans United and highly recommend working with this group. Smooth experience both times around.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

4 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars
Would Recommend

Great job!

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

My wife and I were very pleased with our experience at Veterans United. I was initially skeptical about using a company that was out of state, but they were always available through email, phone or text. They kept us updated every step of the way and were patient when we had questions. Their website was easy to navigate and most of the documents that we had to sign initially were dummy proof. I would highly recommend Terry and his team a Veterans United to any Veteran that is looking to purchase a home.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Garrett and his team have been simply amazing to work with. From start to finish they made the process easy and worry free.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

This was our second time working with Benjamin. He’s been outstanding. Thank you for everything. Also side note. Thank y’all for the care packages sent to our VA.

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

I would not hesitate to work with Gerrit, his team, and Veterans United again. Highly Recommend.

Loan Officer: Gerrit Hane

NMLS# 1002285

1.5 out of 5 Stars

I understand that people are busy but I had left several messages with questions about our loan process that went unanswered. This lead to a misunderstanding due to lack of communications and now we are stuck with a very large negative hit against our credit. We are trying to appeal with the credit beureau's but we are severely disappointed. Any help would be appreciated.

Response from Veterans United

Jorge, we thank you for sharing your voice with us about your recent experience. We agree wholeheartedly that having a great communication line with your loan team is a vital key in the home buying process. We would like to share the stress of the miscommunication that had occurred. Our client advocate team is available to you at any time to assist you in your post-closing issues. Thank you again for your service and thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Be patient they will definitely get the job done. The are very thorough. I encourage any veteran to go with Veterans United United Home Loans.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

I will undoubtedly recommend veterans united to anyone who asks.

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

As we were seeking financing for our current home we needed to secure a “Tear 2 VA Loan.” We started working with another lender who had never heard of a tear 2. He told me, “just because you found it on google, doesn’t mean it exists.” Thankfully we found Veterans United and cured the first lender. Veterans United had our Certificate of Eligibility in 1 phone call. There are specific hoops that VA loans have to jump through, but Todd and his team did the jumping for us. We will never work with another financing company for home loan needs.

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

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5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Jeff Gordon seasoned and well informative to make your house dreams happen. Effective Communicator and respectful person. Veterans United will help make your home buying dreams a reality.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Veterans United and my Loan Officer Hayden Grant provided me with the best refinancing option available. Easy step by step on line process submitting documents needed. Great experience!

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

More Reviews

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