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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,369

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,054
4
36,730
3
6,112
2
1,880
1
1,593

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Showing all 102 Navy service member refinance loan reviews from South Carolina

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5 out of 5 Stars
Would Recommend

Loan Officer: Steven Staszcuk

NMLS# 42811

2.5 out of 5 Stars

Updates were infrequent by my agent and my insurance policy was not paid (normally paid from escrow), thereby causing my policy to be cancelled.

Response from Veterans United

Jon, thank you for your survey and informing us of your situation. We will use this to assist our customers and to improve communication issues moving forward. Please contact our Client Advocate team for any questions you may have now.

5 out of 5 Stars
Would Recommend

Excellent Loan Officer efficient and attentive

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Outstanding experience!!

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

The whole team is fantastic, they are there for any needs or questions that you have. Ted, Michael and crystalline. Thank you for being such a good support.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

We have never been as impressed with such a high level of attentive service as we have received from Seth and his wonderful staff. Your overall company stands far and above all others that pretend to offer good customer service. You guys deliver and it's been a pleasure to work closely with you.

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Great company to finance / refinance your home, I have done both and will do it again when I buy my next home.

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

I will most likely go with veterans United Home Loans the next time I get a home as well. They made everything easy as could be, and I enjoyed the team.

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend

My wife and I were extremely happy with the Greenville team at Veteran's United.,they allowed the process of getting all information done quickly and we closed on time.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I have no complaints. Veterans United was very easy and very straightforward. Made everything very fast and made sure that Any question I had was answered immediately and worked with me with everything I needed help with.

Branch Manager: Kelly Stephens

NMLS# 58755

3 out of 5 Stars

Branch Manager: Kelly Stephens

NMLS# 58755

3.5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars
Would Recommend

Marlon and his staff did an exceptional job of keeping us informed of the process steps. The process was seamless and thus less less stressful,

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

I had a previous experience with another lender that I pulled my business from and came to Veterans. I asked for better service and I got it. Unfortunately I did not get fast service but, they were thorough, detail oriented and kept me in the loop every step of the way. I had to learn a lot of patience but, if you want your loan done right and correctly; well, I had no problem waiting a few more days for the cash out refinance to close. Matt, Rachel and the team were professionals throughout the process. Explanations are important to consumers where financial transactions change all the time. The team was great to answer all my 'stupid' questions. I was fortunate to move my business to Veterans. Thanks to all who had a hand in this transaction. --A happy Vietnam Veteran.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

We had a great experience with Veterans United. Helpful people through the process.

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

To be honest I was only in contact with Max twice. The person I feel that needs the most thanks and that I was truly grateful to work with was Karin. I spoke to her several times a week via phone and email through out the whole process. Seemed as if she had the heaviest load. She was always very punctual and professional yet had a personal touch as someone who cares for her job. I don’t have one negative thing to say about the whole process.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

If a Veteran is looking for a VA loan or refinance, Veterans United are the best in the business! They have great customer service and I highly recommend them to all Veterans!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

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See all 180,369 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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