This was the 3rd time that I have used Veterans United! There whole team have been nothing short of exceptional each and every time. They are truly there for the veterans. Just an unbelievable organization! I would recommend them to each and every Veteran out there no matter what your situation is. Truly OUTSTANDING!
The refinancing of our VA loan was entirely completed online with the exception of us signing our closing paperwork. The notary service for Veterans United was on time and well organized and three business days later our funds were deposited to our account. They demonstrated excellent team work and provided us with exceptional customer service. This is the way it should be, when you’re entrusting your lifetime investment and your future to a Company. This one Veterans benefit that I wasn’t expecting and they treated this US Air force Buck Sergeant like a Four Star General. Well done, Thank You
Veterans United is #1
Our experience with Veterans United Home Loans and their staff of loan specialists was very pleasant and stress free. The loan specialist were very professional and went out of their way to make sure we were thoroughly informed during the process and answered all of our questions. If you are in the market to buy or refinance a home definitely consider this company. The personal and professional service you will receive by the staff at Veterns United Home Loans is over the top and hard to match elsewhere.
I had a very unique process to navigate(Navy Veteran) which started 5 years earlier with a so-called competitor of Veterans United. They let me down as did another competitor 5 years later because they don't have the personnel who want to go that extra mile in order to help the veteran. I found those people at Veterans United. They listen and then they act. Many people promised me the world when I was looking for a VA mortgage and failed because there was more talk(about their accomplishments) than there was action.I placed my faith in the personnel at Veterans United and they delivered. Would I recommend Veterans United I already have to my son-in- law. I'm sure they'll do right by him as they have done for me.
The tools you have for the client to upload their files to is very helpful. I only had a few issues with the upload, if you try to upload multiple things at once.
When the team communicates with us via email, it would be neat if a link to text them back was available. It was a little hard to text unless I had the exact number I needed to reach.
Other than that, we are very happy. We will be telling everyone we possibly can!
This process was very easy and didn't take long at all for us
Made the entire process simple and concise. Answered every question and explained every step.
Outstanding Service from start to finish!!!!