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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,490

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,703
4
35,532
3
5,896
2
1,823
1
1,536

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Showing all 66 Marine Corps service member refinance loan reviews from Washington

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5 out of 5 Stars
Would Recommend

Veteran's United above all the other Home Loan specialists is effective and highly organized with a no-nonsense approach that cuts through all the complexities.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

2.5 out of 5 Stars
Would Recommend

The initial offering went very well. All my questions were answered quickly. Once I gave all my information there was a significant period of time where I didn’t hear anything. I had to send one or two emails asking if I was still on track in order to get any update on my status. Then it was rush rush rush at the end.

Response from Veterans United

Thank you for your feedback Mark. We depend on this type of information to help us improve our service. There are times during the loan process where there's very little for a Veteran to do, as the loan team is working with many other parties to collect needed information. Our Client Advocate team will review your loan to look for opportunities to improve.

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

We had been contemplating doing a refi but weren’t sure if we should go conventional or use my VA loan benefit. I found Veterans United on line and and submitted the requested information, thinking well we’ll see what happens. I was contacted by Greg Heins and the rest is history. If your looking to re-fi I highly recommend Veterans United!

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

I felt comfortable with VU. I will work with them again!

Loan Officer: Josh Stack

NMLS# 1368665

4.5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Always makes everything so simple and easy, I genuinely appreciate all the work they do!

Loan Officer: Kyle Boger

NMLS# 1483287

4.5 out of 5 Stars
Would Recommend

Fast and enjoyable refinance!

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Considering that in the VA process, most fees are the same regardless of lender, customer service and responsiveness is what really sets one lender apart from another. Veterans United was by far the best mortgage experience I have had after going through the mortgage process about 8 times over the past 25 years (purchases and refinances). I expect to be retiring and relocating in about 5 years. I will definitely be going back to Veterans United when that time comes.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

yes my loan team was outstanding.

Loan Officer: Durell Cope

NMLS# 1085911

4 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend

All the VU personnel we worked with were professional, and prompt in their responses to our questions.Outstanding work all around.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

They were very accommodating and was available through the whole process.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

My refinance experience was fantastic. The team was effective, efficient, and transparent which helped me in feeling confident in moving forward at each stage. I highly recommend.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Kris Ball and his team were extremely professional and "up front" with the required documentation and they explained the entire process very well. Unbelievably quick and accurate with the answers to all of our questions. I would ABSOLUTLEY, and will, recommend Kris Ball and his finance team from Veterans United to family, friends, and any veteran seeking assistance in the home buying process. A very professional team!

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Ella is very helpful nice and me and my wife adore her smiling face

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Couldn't have asked for better service like got from Veterans United Home Loans

Loan Officer: Nathan Anderson

NMLS# 1406929

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See all 172,490 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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