Very easy and simple process, communication was great and my loan team was awesome. thank you.
Nathan was very transparent and responsive throughout the whole process, which we so greatly appreciated since we are fairly new to the “homeowners” game. We are incredibly happy to be moving away from our previous lender to Veterans United! Thanks Nathan!
Thanks for making a veteran life a great life!
Purchased and refinanced our house with Veterans United. Both times everything went well.
I will recommend Veterans United to my friends and family for all their home-buying needs. I plan to recommend Cilla by name.
Tim Wuest and his team helped me and kept me informed throughout my loan process.
The entire process is complex and time consuming, but our loan specialist made it as easy as possible.
Veteran's United above all the other Home Loan specialists is effective and highly organized with a no-nonsense approach that cuts through all the complexities.
The initial offering went very well. All my questions were answered quickly. Once I gave all my information there was a significant period of time where I didn’t hear anything. I had to send one or two emails asking if I was still on track in order to get any update on my status. Then it was rush rush rush at the end.
Response from Veterans United
Thank you for your feedback Mark. We depend on this type of information to help us improve our service. There are times during the loan process where there's very little for a Veteran to do, as the loan team is working with many other parties to collect needed information. Our Client Advocate team will review your loan to look for opportunities to improve.
We had been contemplating doing a refi but weren’t sure if we should go conventional or use my VA loan benefit. I found Veterans United on line and and submitted the requested information, thinking well we’ll see what happens. I was contacted by Greg Heins and the rest is history. If your looking to re-fi I highly recommend Veterans United!
I felt comfortable with VU. I will work with them again!