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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

163,956

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,967
4
34,136
3
5,647
2
1,745
1
1,461

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Showing all 20 Army service member refinance loan reviews from Wyoming

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3.5 out of 5 Stars

We bought our home a few years ago and the buying process was great, using the same loan specialist. We refinanced through Veterans United because of how well our previous loan went.This time the same loan specialist made the process absolutely awful. Most times it took him days to answer our questions, if at all. Often he might answer one question and avoid the rest, or totally not respond to our questions, but send some other info, or ask us questions. I haven't put his name in this review because I don't feel it's appropriate. I hope his superiors read the survey and discuss with him the issues. What has changed that he went from being a great loan specialist to not giving a hoot about his clients is a question that needs to be addressed. We were told it would take 30-45 days, it took over 3 months!

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend

Rachel was great to work with always quick to answering my many questions.

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Doug Lippmann & his staff were outstanding! Absolutely the best I have ever dealt with on any purchase. Now if Veterans United would just screen buyers and not stick me with a poor financial institution like (Penny-Mac) everything would be perfect!

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

I have to several vets including my brother.

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

My experience with veterans united been very good, they are easy to work with.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lance Hainen

NMLS# 910445

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Loan Officer: Don Neely

NMLS# 228094

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Very simple and straight forward

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

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