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Veterans United Home Loans announces two Columbia-based promotions impacting customers nationwide

October 2, 2012

Announcement part of company's efforts to enhance the customer experience.

COLUMBIA, Mo. — Veterans United Home Loans today announced two promotions in its Columbia headquarters focused on enhancing the company's customer experience in all 50 states.

Patrick Cox was named Production Manager at Veterans United Home Loans. In the position, Cox is responsible for managing and training more than 300 loan officers and support staff in Columbia, Lenexa, Kan., and Addison, Texas. Loan officers reporting to Cox are licensed in all 50 states. Cox was previously a loan officer with the company for eight years, and has a bachelor's degree in marketing from the University of Missouri.

Chris Lunn is the new Director of Secondary Approval at Veterans United Home Loans. He is responsible for 70 specially-trained loan officers, credit specialist and support staff in Columbia who focus on providing lending options for customers needing assistance in improving their credit. Lunn was previously the refinance division manager, and has been with the company for four years. He has a bachelor's degree in interdisciplinary studies from the University of Missouri, and is board member for Show-Me Central Habitat for Humanity.

"Patrick and Chris bring leadership, passion, and innovative ideas to their new roles," said Nate Long, CEO of Veterans United. "They each are committed to making homeownership happen for veterans and active duty military, and that is essential to be part of Veterans United. Their commitment to customer service and our company's culture makes each of them a perfect fit."

Veterans United Facts

  • $34 billion
    in loans financed in 2022
  • Defense Employer Support Freedom Award Recipient
    by the Secretary of Defense
  • More than 4,300 employees
    in more than 36 states
  • More than $130 million
    raised for nonprofit charitable arm, Veterans United Foundation since Nov. 2011
  • No. 8 Best Place to Work
    according to Glassdoor Best Places to Work in 2022

Featured In

  • Chicago Tribune
  • Los Angeles Times
  • Yahoo! Finance
  • US News & World Report
  • CNN Money
  • The New York Times
  • INC 500


Media Team

Chad Moller
Communications Manager
(573) 876-2600 ext. 6924

Tierre Banks
Sr. Media Relations Specialist
(800) 814-1103 ext. 3220

Meet The Expert

Chris Birk, Vice President of Mortgage Insight at Veterans United Chris Birk
Author, The Book on VA Loans

Chris is the nation’s leading expert on VA Loan benefits. He authored The Book on VA Loans in 2011, and maintains the VA Loans Insider blog. His analysis and articles have appeared at a host of sites and publications, including the Washington Post, The New York Times, the Wall Street Journal, ABC News, USA Today, the Houston Chronicle and more. Members of the media may request a free copy of The Book on VA Loans to learn more about the VA loan program.

See Chris' Bio »