Very helpful and considerate.
Melissa, the transaction coordinator, was on the ball. I was impressed with her work throughout the entire process. Seems rare these days to find that hard-working employee dedicated to the customers end goal exist, and Melissa is one of them.
Wonderful experience, one small note...in our busy, fast paced lives, not everyone can read emails thoroughly. With that in mind I would suggest one phone call to inform clients of important details not included on the website... such as time deadlines for specific items that will affect the closing date and time. Other that that one thing, I would say you have this thing locked in pretty dang good.
Samantha Walker was a very knowledgeable and helpful Loan Specialist.
Brendan was very helpful and would even get back to me through email on the weekends.
Everyone involved made the process so much easier. Awesome group.
I have bought a few houses in my time. This was the nicest pair of persons I have had.
Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.
Zack Nelson and his team were excellent in providing the necessary information in a timely manner.
My experience was amazingly painless! Having never gone through a buying process before,the VU treats you more like a friend than a client..
We’ve worked together to buy and sell another home and I used them again for the next home.
From the very beginning Nick and Renecca were clear and helpful.
We had many things come up last minute, like how much we could borrow and forms they needed that cost money. Many of these things I could have done sooner and it would have allowed us to close sooner.
Craig Anderson and his team did an awesome job putting our loan together. Craig ensured us that he would walk us through the entire loan process. If we needed assistance with explaining documents or just getting updated status checks, the team always responded within a reasonable amount of time. I would definitely recommend Craig Anderson to any service member who needs a home loan. Let him help you get qualified and approved.
Angie and Holly were outstanding. Buying a house is a stressful process, but I felt comfortable with all the staff I talked to during the process.
