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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,884

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,799
4
40,598
3
6,666
2
2,073
1
1,748

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Showing all 205,884 reviews

4.5 out of 5 Stars
Would Recommend

The Veterans United Website and portal was simple and allowed us to be able to easily upload documents required during our loan approval process.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

stop and shop no more this is the place that will get you what you need to make all your dream come true.veteran united home loans, the best people that work as a team to make sure you are aware of the process and they stay in touch with you , they return your calls , answer your questions and practically hold your hand as you walk from beginning to becoming a satisfied home owner. real talk! they have figured out what you need and how to get it for you , its all they do veterans, ask for Aaron Madrid! I guarantee you will not be disappointed they go the extra mile. matching you with a realtor if you do not have one! whaaat!? who does that? i am telling you they can handle all your needs and they do! it was the best call I every made. listen nobody paid me to say this! i'm so grateful for what they did for me i'm telling everybody!
mr john brown a happy,satisfied home owner thank you! veterans united home loans and Aaron madrid.

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars
Would Recommend
Photo submission from Eugene G.

My loan officer and the members of her team were great. We are very happy with our new home.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Overall I had a good experience and would recommend to others. However the Va needs to be more upfront with some of the documents that they need and not spring them on the buyer at the last minute. That was the most frustrating part of the whole process. Underwriter issues could have went smoother

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

If you want a loan team that makes the process pain-free and enjoyable, you cannot go wrong with Veterans United.

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

0.5 out of 5 Stars

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

They helped make our dreams come true by walking us through the steps needed to buy our new home.

Loan Officer: Logan Kadolph

NMLS# 1726575

4 out of 5 Stars
Would Recommend

I am happy with Veteran's United overall. I encountered two problems when I worked with them. First, at around time of the appraisal, VU slowed communication and did not relay some of the things going on and what to expect. This was disappointing. The second was the delay in closing (which seems to have to do with the former). This was a delay from Friday to Monday. Again, VU put us into our home, so big picture they are excellent.

Loan Officer: Angela Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend
Photo submission from Tiffique B.

I would choose Veterans United to buy a house because I had a very good experience with my loan officer and real estate agent. They both helped me even despite me being in different state.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

10+, graders If you work with Mike you’ll be pleased anybody this was a great experience

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United as a lender of choice! I didn't realize that I would have an entire army of wonderful people looking out for me, this made me feel real at ease throughout the entire loan process! God bless you guys for all that you did for me, appreciate it.

Loan Officer: Brian Poterbin

NMLS# 1100035

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5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

4 out of 5 Stars
Would Recommend

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
Photo submission from Khoa T.

When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Powers

NMLS# 1565057

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

He was available every day followed through with every thing he said his team could accomplish!! He had a solution for every problem! Some one on his team was available through email or phone to answer any questions I had through the entire process!! I would recommend this team and company to all veterans looking to purchase a home that qualifies!!

Loan Officer: Matthew Lucas

NMLS# 1027457

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