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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,383

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,651
4
14,781
3
2,193
2
997
1
761

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Showing all 135,292 reviews

5 out of 5 Stars
Would Recommend

Veterans United was a very thorough and alwYs there to help with any questions my husband and I had. We even closed a weekearly due to some uncontrollable personal business.

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Ellingsworth

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
Photo submission from David M.

This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Around the holidays the works are not always correct. They can be out of office before the time they schedule to close so be aware it’s not always true.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United especially Anne Kuster and her team. It was one of the best buying experiences I have encountered.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

They made everything sinple and easy to follow. I loved how we not only received our hkme loan from them, they also provided us an agent to work with us through the process. It made our lives a lot easier and less stressful. The entire staff was great and All our questions were answered in a timely manner. I recommend them!

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Veteran's United made the home buying process so much less stressful and the team that I worked with was outstanding! I would work with them again in a heartbeat!

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
Photo submission from Rex N.

Working with Josh and his team of Tony and Billy was such a satisfying experience. Their knowledge of everything was welcomed. It could not have been an easier process. They were always available with our questions and always had the answer for us. We would recommend United Veterans Home Loans to any veteran and family. We are very grateful and blessed to have had them to help us to purchase our new home and start the next journey in our life!!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

My VU team worked and communicated well with all parties involved and I was able to close earlier than expected.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Sr. Production Lead: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Ted Richardson, Crystaline and Mike Butrum were outstanding, i was tough to work with and wanted to give up at the end and they kept pressing forward. I will miss the everyday update phone calls with all of them, i feel they were part of my everyday life for the past 4 months, I wil miss them.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

1 out of 5 Stars

Pay attention to your Home Mortgage Team and don’t be afraid to express concerns when things aren’t going well. Switch early, if you can. My mortgage professional literally stated something to the effect that he wouldn’t allow me to delay my appraisal payment because I wouldn’t be given an opportunity to take food from his family’s mouth. I was floored by the mere gall and insinuation. My Realtor was the only glimmer of hope that I had in the process. Otherwise, this was a horrible experience!

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

It was like boom boom boom no more rent and now a homeowner. Staples may have made the easy button, VU perfected it. Thanks to the team!!

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Rachel, thank you and you team for a job well done. The closing went smoothly and my family and I are excited. Stephanie, I just wanted to thank you for all the work you put in to make my experience pleasant. You took the time to answer all my questions with responses I could understand. I also like all the different ways I was able to contact you, the online interface was awesome and the ability to text you questions and responses especially made the loan process easy. Again, than you so very much!!!!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Photo submission from Ekwele N.

I came, I saw, I conquered! VU offers exceptional service and makes home buying for first timers a smoother process. They help you every step of the way and would go beyond to make sure you are ok. Thanks to my loan officer Sam Yoo, Ryan Bogeart and everyone that worked with me through out this process. It was a pleasure and an honor.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend

I am So thankful to Veterans United and the Team that they connected us with. It made this home buying process very easy and pleasant. And for allowing us to own our home instead of renting. This home buying experience has been pleasant because we were working with kind ,courteous, and just good people. I would highly recommend Veterans United to any one.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
Would Recommend

Overall was great,

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

They made the process simple and responded quickly.

Loan Officer: Joe Newberry

NMLS# 920498

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See all 135,383 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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