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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

101,209

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
86,373
4
11,675
3
1,789
2
783
1
589

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Showing all 101,209 reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

4 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

My loan team was very knowledgeable and very helpful whenever I needed guidance.

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

The team were very helpful and provided me with all the necessary tools and information.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
Photo submission from Christopher W.

Jake Hanson and Brooke Doolittle were absolutely amazing. On top of everything, I was informed right away about any changes, new docs, everything. This is our 1st house, too, so it was definitely an amazing experience.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Dawn Plank was absolutly outstanding, she was so patient and kind, also very professional, never did a day pass when she did not return a phone call or keep us updated via e-mail, we are very grateful for her.

Loan Officer: Dawn Plank

NMLS# 35210

3 out of 5 Stars
Would Recommend

Wish from the beginning when sent all information I know would have been needed would have been reviewed immediately to request other information instead of waiting for 3-5 weeks to request it.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

VU made the home buying experience easier than purchasing a new car.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Perfection!

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Working with my loan officer Nick kundert was fantastic. A very professional employee of whom cared and answered every question I had.

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend
Photo submission from Samuel T.

I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

I have already told several veterans about your services. I think your staff was the greatest. You need a higher rating than 10. Thank you so much!

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

They very informative, professional and highly pleasant on the whole entire process from start to closing!

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Everyone I worked with through Veterans United were amazing and worked very hard to get the job complete

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Krystal Palmer was wonderful So helpful Always prompt to respond or help in any way Very friendly Would recommend her to anyone needing a loan specialist

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Their patience with me and my situations throughout the whole process truly was a blessing. I was constantly stressing but they continued to work diligently with me until everything panned out. And now, because of Luke Thurman, My Real Estate Agent, and Melissa Quinnones, I’m a first time home owner.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

We were very grateful to be working with Gerrit Hane and Whitney Brown throughout the entire loan process. They assisted us in every way to understand what was needed and were patient and helpful in every regard.

Loan Officer: Gerrit Hane

NMLS# 1002285

4.5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend
Photo submission from Robert H.

They kept me informed and are an "Awesome" team. Very easy to talk to on phone and always had time to explain things that I did not understand. Mr. Derek and Ms. Krista are just super people to work with. Thanks again for all you did for me and my wife. If I am ever in you alls area, I got to come by and take you all out to lunch. Best wishes, Robert Hamilton

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Amazing experience. I would highly recommend Veterans United. The communication, professionalism and encouragement was what got me through the process.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Ian was outstanding, kept us informed throughout the whole process.

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Juliana went above and beyond for our family and We’ll be greatfull for life.

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

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See all 101,209 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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