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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

338,070

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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4 out of 5 Stars
Would Recommend

The only negative thing I have to say is that our transaction coordinator was a little scatterbrained. I don't think it's all jer fault though because we closed in between Thanksgiving and Christmas and it seemed like she had a lot on her plate. Other than that working with Veterans United has been great. After having to file a bankruptcy because of covid issues I didn't think I'd ever be able to get another house but the team at VU (particularly our realtor, Angel Perez) worked tirelessly to get me and my family into our forever home.

Loan Officer: Adam Canote

NMLS# 1464121

3.5 out of 5 Stars
Would Recommend

From what I heard was veterans United was fantastic and our experience was less than. We had issues with communication with our lending agent and had to contact his team lead just to get questions answered. Rachel king was great sometimes hard to reach but she made sure to contact us as soon as she could. I would recommend Veterans United but I will inform people how many issues we had with communication and not getting told things that needed to be done on time. Overall we got the home but I felt like we would have gotten it weeks quicker if we had the communication we needed as first time home buyers. Overall I’d give Veterans United 7/10 just get the communication you deserve.

Loan Officer: Zach Huckabey

NMLS# 2026797

4 out of 5 Stars
Would Recommend

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Mike Smith & Brenden Henry did a fine job.

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

My loan team was awesome!!!!!! Very smooth experience. If I had to do it all over again I’d hand pick my entire team of the same people working with me.

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
Photo submission from Anthony P.

Great company to work with. Their online system was second to none and it ensured that things were done on time. These Keys are all OURS!! Thanks Again Veterans United, this is our second purchase with you. It gets better each time!

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Couldn’t have hoped for a better experience. Veterans United lived up to their reputation.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

This VA loan team was amazing! I’ve only heard bad reviews from people about them at some point in my life I don’t know when, but when I actually had to go through the process, everybody was attentive to my needs and wants. Best part is every single time I was nervous about something, they would say, “We got you. Just sit back, relax and do not stress. If something won’t work, we’ll find a way.” And that really put me at ease. The home gifts were heartfelt and meaningful, Truly appreciated it. I feel like I’ve not only made some connections with new people but they really made me feel like I was a part of a family. Everybody was great and respectful, diligent, punctual and they even go above and beyond to assist me with every single aspect of this loan and the home even if it wasn’t their part. I should say Michael also was really good at reassuring and getting me comfortable and settled during the initial process. No words can express how much I am eternally grateful, my husband and I. We hope to continue working with this Team because they were amazing and we will definitely recommend them to other Veterans. Thank You Kyle, Michael, Nate, Jaclyn! Also, i think i’ve made personal shoutouts to everybody but I wanted to say Thanks Jaclyn for bearing with me, i know we went back and forth alot with the requirements and i was almost always confused but you were real patient and I truly appreciate it!
All in all, i dont even know where i heard the bad review i cant remember but THIS WAS NOT TERRIBLE at all! In fact, it’s my first loan and I’m glad it was with them!

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
4.5 out of 5 Stars
Would Recommend

Good job!

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Norberto R.

Our retirement home!! Thanks to Veterans United!! Proud Army Veteran

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

Veterans United made this less stressful of a process thanks to building a team to support the homebuyers

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Nothing but praise and respect for this wonderful company! So wonderful to work with them and from beginning to closing couldn’t have been more than 6 weeks total. Super lightning fast and I have my keys to the new home! Thank you to the whole team and each person who helped us achieve our dreams!

Loan Officer: Carl Thomas

NMLS# 1030850

2 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Great service and communication.

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

There simply are no superlatives sufficient to thank you all for your fantastic service! You successfully navigated us through the process to a successful conclusion. In every single step, you proved to be friendly, patient, polite, knowledgeable, professional, and consistently available to us. I can’t remember the last company we dealt with that returned calls and emails in such timely manner! We will happily and enthusiastically recommend you to anyone we know. Thank you so much for all your support and assistance in this amazing home buying process.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Dez, Daniel and the rest are without question, the best in the business. Thank you all for helping us with our forever home!

Loan Officer: Dezmond Perkins

NMLS# 1884789

4.5 out of 5 Stars
Would Recommend

Chris and his team are outstanding went above and beyond to get me into a house even with all the set backs from the realtor selling a house out from underneath us to the house that didn’t pass inspection. They never gave up.
The only bad thing was Sarah Rowlings the realtor they recommended was a dishonest person and I will leave it there

Loan Officer: Chris Campbell

NMLS# 1604496

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
Photo submission from Luis M.

I can't say enough how Veterans United was the most amazing loan company I've ever worked with. From start to finish, they made the process so easy and stress free. They explained everything during the progress and we're always available for anything I needed. I highly recommend Veterans United to all veterans seeking a home loan.

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend

It was fast. And very enjoyable

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

I can't say this enough, Phenomenal Team and Great experience!

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

My overall experience with Kedric and Carson was awesome. As a first time home buyer they made me feel comfortable and at ease with the process. I would recommend them both.

Loan Officer: Kedric Busch

NMLS# 1811777

More Reviews

See all 338,070 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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