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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,353

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Whole process was very smooth and felt very supported the entire time. It was a pleasure working with Amy and the team and would definitely use veterans united again.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Everyone was great and informed. They kept me updated on the process and communication was great.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

I just wanted to take a moment to say a huge thank you to each and every one of you. Your support and friendship truly mean so much to me. I really appreciate your warmth and kindness. It's been a joy being assisted by such a fantastic team, including Kayla. Wishing all of you the very best!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

I also want to take a moment to thanks Katie Willis. Katie was truly exceptional helping me ensure all of the necessary documents required for our loan to be approved were gathered and uploaded into the portal. Katie was my “go to” for many questions along the way.Overall, my team of Kody, Katie and Shelby were the ‘A’ Team there at VU! You all made this whole process stress free and easy to manage. I think you all and Veteran’s United for helping my family get a fantastic house an property!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
Photo submission from Brett T.

Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend

Veterans United is wonderful! Everyone on the team has been wonderful and positive to work with! The dashboard to track progress works flawless and it helps track everything that is needed. That's important because the process of buying a home can be stressful, not with Veterans United!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Everyone that we have worked with at Veterans United has been great!

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Great group to work with.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
Photo submission from Jaimie M.

Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Start to finish, our experience with Veterans United was awesome. Jake and Holli and Bryan were incredible, super helpful, always available, and made the whole process way easier than we expected. We always felt informed and supported, and everything moved along smoothly without any surprises. Buying a home can be stressful, but this team really had our backs the whole way. Highly recommend!

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

The team was attentive, considerate of my personal choices and ensured everything to be smooth. We enjoyed working with our team, they took care of us and answered all of our concerns.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
Would Recommend
headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

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5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

I truly appreciate Veterans United.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

0.5 out of 5 Stars

Thank you all for ruining my life, you all sold me a lemon and told me tough luck. I went in on this not knowing anything, and was completely taken advantage of. After private inspection and following the VA home loan guidelines you all sold me a summer cabin and passed it off as a 4 season home. The interest rate was conveniently raised from 6.5 - 7.2 at the last minute. After 5 months of living here I have spent $3500 on heat, because the cabin doesn’t hold heat, and I have permanent cold damage to my toes from arriving the winter. I’ve have to get a new roof put in the home because the roof that passed all your inspections didn’t qualify for home owners insurance. It is cold inside as it is outside here, and you sold me this home for a soon to be foreclosure.
When I called about this, all of this, your company told me tough luck, there’s nothing we can do for you. The state of Maine told me they’d help but then forgot about me, there’s nothing department of veteran affairs home loan dept told me there’s nothing they can do for me, and pretty much that I’m an idiot.
If I could go back and give this house back and make things they way they were before I called you all I would, since that is impossible I want to congratulate you, for treating me like a number just like everyone else. A check in the box, whose entire life is soon to change because I am already behind on monthly payments because all my money went toward heat and surviving the winter.
When you inevitably take this house from me, I will be left homeless with awful credit. That moment will happen during your 9-5 job, when you get to go home I will be homeless.
Thank you for ruining my life.
The best part is when you sent me a congratulations gift. For context, before purchasing this lemon, I had to put down my cats due to a debilitating gum disease, both of them the same day. I had mentioned this to someone during this process. The gift you sent was a name plate with one of their names.
I hope that the universe works against everything you all do, so you won’t be able to destroy anymore lives like you did mine.Thanks for never listening to me, and rushing and pressuring me through this process, and congratulations for picking on the guys that are trying to just get by with what they’ve already gone through.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

I was hesitant to work with these folks but it worked out to be one of my better decisions.
I had to supply a lot of documentation, termite reports, financial records, on and on.
I must say that the way they were able to import data was very good and made the process that much better.
All you need is a computer, a printer with document scanning and access to your records and you can get this done. If you are on the fence,, I'd say go for it....you have nothing to lose.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

More Reviews

See all 417,353 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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