My experience was great and had an awesome team of professionals to work with.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Kat W was on our journey with us from the very beginning. She was patient and helped in whatever way we needed! Teresa was our Concierge and she was helpful and provided support whenever I needed it! Markita joined the team for the underwriting process and was patient with all of my questions and difficulties with documents! We had the best team that made our first time home buying experience truly amazing!
Super great experience! Fast friendly service, and they make it so easy! I would use them again without hesitation!
I would like to thank my VU team: Tim Tallis, Sarah Motley, Kohlie Browning, Kindra Brockmeier, Trenton Lyles, and AnnMarie Barajas for everything they were able to accomplish and getting us into our forever home. I had so many questions as a first time homebuyer and the entire team was always on standby to answer all of my questions and concerns. I felt welcomed, accepted, like our family mattered, and that we were at the forefront of their to-do lists everyday. Thank you to each of you who had a hand in helping us achieve this goal. The Godbay Family!
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Conner was awesome, super helpful and always available. Ran numbers multiple times for me no matter how dumb or repetitive my requests were.Once we went under contract and I was handed off to other team members, things got increasingly frustrating, being required to upload the same documents multiple times, last minute requests to verify bank accounts that had been verified at the beginning of the process already. Misreading employment information which caused multiple delays...
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
My closing was on the 13th of November. They paid off the old loan at Rocket Mortgage on time, on the 3 day following closing. I received the "Cash to Close" (to borrower, at closing), on the 5 day after closing. 6 other debts that are supposed to be paid have not yet been paid by closing. At the 12th calendar day, I guess it takes a while to get those wires out.
Great Service
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Relax a little on home refinancing. I shouldn’t have to get a well water test or pest test if I’m already living in the home. I understand these tests for a new home but not when I’m already living in it. If it had issues, I would know.
Veterans United made the home loan process super easy! This has always been a daunting thing for me and as a first time home buyer I didn’t know what to expect but I was so surprised by how simple and fast it was!
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
What an amazing experience!! I have been in contact with Veterans United for over a year and they have treated me more like family than just a customer. My best interest always can first.
This was the nicest easiest process for buying a home!! Company and team was outstanding!
Derek Harmon has a great team. 10/10
