Very easy and straightforward process! Highly recommend for any veterans trying to purchase a home.
This was a very intense process. Veterans United met my needs, but I haven't heard from anyone since I closed. I called last week to inquire about my payment schedule because it was not included in my paperwork. Luckily, a woman from the Settlement company called me this morning and confirmed that the information was missing from my file and that I should call someone from Veterans United. My rating would have been a 10 if there had been some follow-up.
Too many spoons in the pot. It took me a minute to figure out all the people I had to answer to.
If you are not tech suave, grab a trusted friend and get help negotiating all the forms by Veterans United and the affiliates.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
The team did a great job being organized and ensuring we knew what was needed for documents and overall information
This is my third home loan through Veterans United. The team I've worked with has been outstanding every time. They make the process very simple with the To Do check list and document upload page. They were always quick to respond with answers to questions.
Everyone was on top of everything and keeping us on track with timelines.
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He was right there taking every call. Answered with fast response. We closed in less than 2 weeks. I was very impressed with Chase.
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
My team at veterans united made my purchase very smooth. As a first time home buyer I had several questions, each of them were answered and explained very clearly.
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It was good how things fell in place. But our advice to the team is this: The team members need to be a little more in sync with each other. In other words; If one team member is absent, and another team member takes over, they need to make sure that the other team member has everything that they need to continue on with the work. It was was very frustrating for Mrs. Lykes and myself in getting the certain to-do's together again after we had already taken care of it. But other than that, it was great. Every team member was great. And that's real talk. I will be recommending you guys.
Sincerely, Mr. & Mrs. Lykes.
We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.
Thank you all for making this process as easy as possible. I am extremely excited to have found a home in the most perfect location. The team helped me to stay on top of tasks and made this the most pleasant homebuying experience
Thanks again!
Ted suggested the refi ... of his own loan. Saved me $425/mo, just 8 months after the original purchase money mortgage. Yay, Ted!
