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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,297 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,297 Navy service member reviews

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5 out of 5 Stars

My experience with Veterans United was nothing short of exceptional from start to finish. This company doesn't just process VA loans; they honor your service by building a dedicated team that makes the dream of homeownership a reality.I was fortunate to be supported by an absolute dream team:

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Would 100% recommend VU to fellow veterans looking to secure a home loan. My Loan Officer Sydney worked closely with me every step of the way, and ensured that when conditions changed or difficulties were encountered that multiple solutions were still on the table to tackle any and all obstacles.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars

Great communication and help every step of the way. Made the purchase go smoothly and very efficient. Thank you for being so great at what you do! 😃

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars

Veterans United was great throughout our entire home buying process! They even gave us a welcome home gift box! I have already recommended them to other friends that serve our nation and they have been loving them in their process too!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Extra personal, attentive and professional service. A+

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

3 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

Ready to see for yourself?

Experience first-hand why 352,956 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Great service !

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

When we got used to the electronic it went much easier for us old folk every o e was so helpful we appreciate everything they did to get us approved

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars

Answered all questions I had and if they ever missed a call, they called back within a reasonable time. Never lied to me and explained anything that I was unsure of.

headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Everyone that worked with me to help me to purchase a new home for me and dog worked tirelessly to allow my dream of home ownership to become a reality, and I couldn't thank each and every one of them enough for their dedication to helping VETERANS!!!!

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars

Jake Jack and supporting staff were absolutely great!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Mark Manos was the BEST I could have dreamed of! He was always attentive and I’m a type of person that has a lot of questions and he was always just there for me answering and explaining things. He would check in along the way and always give me updates. I never really had a call to ask questions to find out if something had gone through or paperwork wise. He was also very patient. This was like a two year process where we were watching the numbers and making sure we record and saving our money and he never acted like I was a waste of time or that he was in it just for an ethical reasons. He’s definitely a good person inside and out.! And I am very much looking forward to doing business with him again.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

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