My team was great and always kept me updated throughout the entire process.
The whole process was explained. When I had a questions it was quickly answered. With this being my first home, everything went smoothly.
.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Ready to see for yourself?
Experience first-hand why 353,127 homeowners give us a perfect score!
I recommend highly Veterans United.
As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.
There was zero guidance on the closing process. As soon as an offer was made all urgency left the team because they knew we would finance with VU. Zero follow up on payment schedules other than pawning our mortgage payment to another company. Avoid VU and save the headache.
Response from Veterans United
Hey Gabriel,
I’m really sorry to hear that you felt on your own once your offer was accepted. You deserved clear guidance through closing and better follow up around what to expect with your payments, and I hate that it felt like things lost momentum right when you needed more support. we’d really like the chance to learn more about what happened and talk through your concerns. If you’re open to it, please reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
great communication and professional service
Kyle Baker and team are wonderful, kind, professional and quick to respond with information.
As much as I work, the team did a superb job accommodating me in my endeavor to purchase my home. The collaboration between the teams were impeccable. I have been impressed with how my home buying experience went. I have spoken to my fellow veterans at work and recommended Veterans United for a great home buying experience. Thank you guys and hope to do another home buying transaction in the future.
The team was very helpful and responsive with any questions we had.
This team was very patient with me. I struggle with main mental health issues which caused some days where I was ready to give up hope. This team talked me through my worries and got me back on track. They are very on top of communication and understanding what all the fine print is. I was recommended this team, I'm thrilled I took the recommendation. I now own a house and I never thought that was going to be possible.
