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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,327 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,327 unfiltered reviews

5 out of 5 Stars

Everyone that worked with me to help me to purchase a new home for me and dog worked tirelessly to allow my dream of home ownership to become a reality, and I couldn't thank each and every one of them enough for their dedication to helping VETERANS!!!!

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Dustin was exceptional. I am very happy and would gladly recommend Veterans United. He exceeded my expectations in getting my home closed in the short time I needed. Thank you very much.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

For a first-time homeowner Veterans United made this process easy and seamless, when I thought would be a stressful and complicated experience. They explained everything and walked me through every process, checked in on me and reminded me of what needed to get done in a timely manner. They even set me up with fun activities in my area and will assist with quotes for insurance, security and movers.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Jake Jack and supporting staff were absolutely great!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

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5 out of 5 Stars

They stuck with me for 2 and a half years while I was trying to get a title for my house and we finally got it and closed on the house thank you veterans united

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Mark Manos was the BEST I could have dreamed of! He was always attentive and I’m a type of person that has a lot of questions and he was always just there for me answering and explaining things. He would check in along the way and always give me updates. I never really had a call to ask questions to find out if something had gone through or paperwork wise. He was also very patient. This was like a two year process where we were watching the numbers and making sure we record and saving our money and he never acted like I was a waste of time or that he was in it just for an ethical reasons. He’s definitely a good person inside and out.! And I am very much looking forward to doing business with him again.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars

The whole team was great to work with, if I could rate them higher then a ten most definitely they would be around 💯. Highly recommend Va Home Loans..
The Miller Family..

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

3.5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

I was very happy with everyone that I worked with at Veterans United except for Landon. Landon had many troubles getting back with me about questions that I had during the process of buying a home. I would text and call and he would take days to respond, and then respond only after I spoke with my realtor about his complacency. Landon was also pushing hard to get the "closed sale" when I had explained several times that I would not close until the repairs were done.
Overall, I would still highly recommend Veterans United.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Nick, Shelby and all the crew are phenomenal...top notch, very informative and on time. I look forward to further business in the future with the team. Keep up the great work guys...

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

Ready to see for yourself?

Experience first-hand why 352,807 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I had some credit issues I had been working through. I got my home loan and it was a great job.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

For me the entire process was seamless. Austin, my loan officer was outstanding, informative and ready to answer all questions. Taylor, my loan coordinator was truly exceptional. Her speed and level of care made my experience stress free.I would definitely recommend family and friends!

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Overall working with Veterans United has been a rewarding experience for our family. The loan process was easy to follow, because we had a great team to work with us and to direct our path every step of the way. This is our second time successfully completing a home loan with Veterans United.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

It’s the best loan to pick. I had a great team every step of the way. If u had to buy a home again I would choose Veterans United Home Loans. They always answered all my questions and keep me in the loop for any changes needed on my loan application.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

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