They worked with me for a very long time, because where I was looking, was limited to my son‘s school district. Something was always wrong with each place, and it got to the point where I thought I was being annoying to them. But they always greeted me pleasantly And seemed truly happy to help. Until finally, we found the right place. They stayed by my side the entire time and we’re quick to respond to any questions.
Start to finish, my loan team was AMAZING!
They took care of everything and kept me well informed. As long as the buyer does his/her part, this truly is a pain free process! Thank you Veterans United!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The whole crew was on top of everything taking the confusion out of the process.
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Searching for a new home took over a year. It took a local real estate agent to find one for us.
Rich Pauls and his team went above and beyond to make our home-buying journey a success! We would highly recommend them to anyone considering a home loan/purchase. They answered our many questions and were very patient with us when we felt things weren't happening in our favor. They never gave up and we are eternally grateful!
I was dealing with 3 major life events at once and everyone that helped me was patient and on top of everything for me. Couldn't be more pleased with my experience.
Relax a little on home refinancing. I shouldn’t have to get a well water test or pest test if I’m already living in the home. I understand these tests for a new home but not when I’m already living in it. If it had issues, I would know.
They make buying home process very very quick and easy.
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
i went into this whole house buying this with very little information on how it all worked. When i first spoke with someone from veterans united it was a great call and i thought this would be a smooth process. i was seriously wrong. this was my first time going through this and the main thing i needed was communication, and i’d only hear from my “team” once a week and it was normally about how they screwed something up and my closing was going to cost me more and be moved back farther. the only good thing about veterans united was that their manager was very helpful every time i called to complain.
Would 100% recommend VU to fellow veterans looking to secure a home loan. My Loan Officer Sydney worked closely with me every step of the way, and ensured that when conditions changed or difficulties were encountered that multiple solutions were still on the table to tackle any and all obstacles.
Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.
All I have to say that Janeanne really look out for my interest in this process. So grateful for Janeanne and everyone at veterans united for believing in me. Sincerely, Gibson Williams III USN. Semper Fortis
