Very easy and straightforward process! Highly recommend for any veterans trying to purchase a home.
Tommy and his team were great.
This was a very intense process. Veterans United met my needs, but I haven't heard from anyone since I closed. I called last week to inquire about my payment schedule because it was not included in my paperwork. Luckily, a woman from the Settlement company called me this morning and confirmed that the information was missing from my file and that I should call someone from Veterans United. My rating would have been a 10 if there had been some follow-up.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Too many spoons in the pot. It took me a minute to figure out all the people I had to answer to.
If you are not tech suave, grab a trusted friend and get help negotiating all the forms by Veterans United and the affiliates.
When i 1st reached out to ask about a loan he made it so easy. Made me feel like family.
He stayed on top of things and didnt let me fall back on getting things done.
Was always there to answer my questions.
Ty David
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The team did a great job being organized and ensuring we knew what was needed for documents and overall information
This is my third home loan through Veterans United. The team I've worked with has been outstanding every time. They make the process very simple with the To Do check list and document upload page. They were always quick to respond with answers to questions.
Everyone was on top of everything and keeping us on track with timelines.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Outstanding 100% support from the start to final closure.
Seriously outstanding is an understatement.
The app made it easy to accomplish all the requirements as they came down the line. Great team, easy process!
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Our original experience with VU was exceptional. We felt the refinance started out the same way, but kind of fell off. We were originally told our loan would close in 10 days, we finally closed with only days to spare.
Communication during the refinance was not as dynamic as before. We just felt "forgtte" once the process began, maybe we just fell through the cracks.
He was right there taking every call. Answered with fast response. We closed in less than 2 weeks. I was very impressed with Chase.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
