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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
19,236 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 19,236 reviews from Tennessee

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5 out of 5 Stars

I am 62 years old and my husband is a 78 year-old Vietnam veteran and we can honestly say we have never ever had such outstanding, excellent, personalized, caring, customer service as we have received from Marcus Crossgrove and his outstanding team. For many many months, they worked with us over several offers/houses we didn’t get, and each redo/time they acted like we were their first and best and only customer they ever had! Their communication was great, and they are well oiled machine with teamwork and each time they kept us on track, and we finally found our dream home and just closed on it last week, hallelujah, and our hearts were full of extra thanksgiving this Thanksgiving for Marcus and his team and all their dedication, professionalism, knowledge, and support the entire time. We’ve already recommended Marcus and Veterans United Home Loans twice and will continue to do so and hope to send more business to them in the future, and we definitely will keep them in mind for any of our needs going forward. They also connected us with wonderful homeowners insurance agents, a great security system, they had other great referrals too (all Veterans’ businesses)! Thank you all so much! We’ll be forever grateful for you (and wish we could clone you/keep you for all our business needs). Al and Michelle Diacetis

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

I am Lisa's biggest FAN!!! Awesome team!
This is the second home I have purchased with Veterans United. They are Fast, Easy to work with, and simply the best.
You can't go wrong by using Veterans United and Lisa Durand.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

We have worked with Adam Craig several times through Veterans United, and every experience has been excellent. Adam is knowledgeable, dependable, and truly committed to helping his clients. He communicates clearly, keeps everything on track, and makes the entire process straightforward and stress-free.We appreciate how quick he is to respond to questions and how he takes the time to explain each step. It is rare to find someone who consistently delivers this level of service, and that is why we continue to work with him.If you want a loan officer you can trust, Adam Craig is outstanding. We recommend him with complete confidence

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Not our first home, but our first home purchased using my VA eligibility. Started pre qualifications with a different lender and loan officer apparently decided we were not going to be an easy loan and didn’t even return calls. Reading reviews for best VA lenders, led me to highly rated for customer service, Veterans United. Experience was off the charts better. Absolutely unbelievable the difference from any previous home purchased.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

We had a great experience.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

Absolutely Amazing Job!!

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars

Awesome team to work with. 10/10 recommend!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

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4 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Very professional and caring always there A true friend and felt Family when I needed it great Job

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

Lisa Durand did a great job helping us. Lisa takes great care of Veterans.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Absolutely a true positive experience. Stefanie, Anthony, and Gracie made you feel like they were right across from you. From my first contact I was impressed. They were echelons above the norm. Excellent service , superb explanations, and highest standards of caring and helping those of us who are not all that knowledgeable with finances. Worked extremely well with my realtor. I am most grateful for all their support and helpfulness. The three of them were a true blessing throughout my entire process. Veterans United - especially my team was the BEST!!

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Veterans United was amazing during the whole process of buying the home and even before hand answering all the questions my spouse and I had. The process was easy and smooth with no headaches.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Everyone from veteran’s United home loan that helped me throughout this whole process were very helpful and answered all my questions. They gave me the most confidence throughout this process and I appreciate them all for it.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

This is the third house we bought the VU. I highly recommend them

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

I can't say enough about the VA home loan team. They made the difficult process of securing my loan easier than I thought
I would definitely recommend the VA home loan team to family, friends and anyone looking to secure a loan.Thank you
Mario torres jr

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Very helpful and very fast. We found a home and closed within 30 days!!!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

Ready to see for yourself?

Experience first-hand why 353,652 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Karol H. and Amanda G. were so extremely helpful and vital to my home buying process. Extremely fast and professional, highly recommended!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
Photo submission from Shatria C.

2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

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