Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

111,136

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
95,216
4
12,551
3
1,889
2
848
1
632

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 275 Air Force service member reviews from Alabama

Clear Filters

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Veterans United was quick to provide the preapproval letter so we could begin the home buying process.

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

every thing was great

Loan Officer: Lucas Hassemer

NMLS# 1630187

4.5 out of 5 Stars
Would Recommend

In specific, I would recommend tina cigalia

Loan Officer: Tina Cigala

NMLS# 833997

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

This was truly a great experience in purchasing my home. The staff was helpful in every way imaginable!!! I would recommend my friends who have served with me to use this service members.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Very easy process

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Justin Basinger helped for an entire year with my credit! He is a whiz when it comes to that part of the loan process.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Veterans United is a fantastic company. We had a great experience!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

I don't even know where to start. We have bought and sold numerous homes using our VA Benefits amd Veterans United is unmatched!!

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend

Home mortgage with VA refinancing was completed in a timely manner. It was greatly appreciated.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

The loan process was easy and fast.

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend

Stephanie Pantaleo- Did an awesome job during the loaning process, she deserves a raise.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Very professional and smooth process. Referred us to great realtors!!

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend

Up to the first scheduled closing date (we had four), I would have rated Veteran's United all 10's across the board. VU made the process of using my VA benefits to buy a home remarkably easy. We were frustrated at the end of the process because the final closing ended up being moved back ten days which created a hardship. The delay would have been understandable if anything major had been missing. That was not the case. Every item that caused three closing dates to be canceled was minor and easily could have been anticipated well before closing. For example, three days after the first scheduled date had slipped (and late in the afternoon before the second scheduled closing) we were told that our verification of employment documents were too old - they couldn't be more than 90 days old. Why, then, weren't they requested again once they "expired"? When I asked Sarah about it, I was told that it was the underwriter's responsibility to identify missing items. Shouldn't it be the loan teams' responsibility to gather all needed documents then the underwriter's job to verify everything is in order for the loan? Prior to the closing timeframe I found VU to be a remarkably efficient and professional company. I was disappointed that the critical endpoint was mishandled.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

My experience was just fantastic with Veterans United Home Loans, they have everything set up and it is a snap.

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Was a little nervous at the beginning of the whole process, but the team that worked with me made it to be smooth sailing.

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Veterans United is truly professional and dedicated to help veterans buy a home. I felt totally comfortable with them. They went the extra mile to walk me through tbe buying process. I'm greatful that they took the extra time to explain and get me through the home buying process.

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

I had a very good experience with Veterans United Home Loans.

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

Start your journey today!

Let’s Go!

See all 111,136 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.