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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,548

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,794
4
14,799
3
2,195
2
998
1
762

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Showing all 275 Air Force service member reviews from Arkansas

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5 out of 5 Stars
Would Recommend

The staff is very respectful to the veterans.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Easy step by step process, proud to be a Veterans United Homeowner!

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Daniel was always professional and very prompt in helping us through the entire process. Great service!

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

If you think you cant qualify for a home, give them a call. We never thought we would be in this home, but Veteran's United really came through for us!

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend

Veterans United are a very wonderful company that has made our home buying experience something very special to our family. Thanks and would use them again and would encourage all veterans to consider this company. Thank You Veterans United

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

I had a great experience. Everything was easy and smooth Jodi's team was amazing and awesome I would recommend my friends and family.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Loan Officer: Samantha Walker

NMLS# 1122751

4 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

1.5 out of 5 Stars

Response from Veterans United

Thank you for your feedback Tyler. We understand that the amount of paperwork involved with a VA Loan is typically going to be more than other loan products. The government requires full documentation for all loan applications. Our Client Advocate team remains available if you would like to discuss this in more detail.

5 out of 5 Stars
Would Recommend

VU made this experience seamless! I was very intimidated at first but they made everything so easy.

Loan Officer: Danny Kliethermes

NMLS# 996807

4.5 out of 5 Stars

I have purchased numerous homes(9) over the years and this was the most difficult. while working with Jeff Fox everything went smooth. And then came "underwriting" holy crap what a mess!!!! All the paperwork we sent to Jeff had disappeared and we needed to relocate numerous forms. We moved from Colorado to Arkansas and had the moving van pick up our property on Aug 27. At that time I explained to Jeff that all the paperwork we had was in the moving van and we had no access until after Sept 4,our first closing date.Jeff sad that to his knowledge we were good to go.Underwriting had begun to want us to verify items that were in the moving van.(remember unable to access) After 6 or 7 gut wrenching days we finally closed due to our agent in Arkansas who knew where to find out what we needed and where to get it. So move to Arkansas they have their stuff together.Veterans was recommended on Realtor.com so that was why we went with them.

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

Veterans United, Nathan Jackson, and Nick Orf made my home buying experience so simple. When I had a question they were always available and willing to answer, whether it was via the phone or email. I am so happy I chose Veterans United.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Benge

NMLS# 1524876

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

2 out of 5 Stars

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Mr. Scott Beasley made my home buying process extremely pleasant. Although, I had personal issues acure during my process, Mr. Beasley constantly checked in and made sure things were good to go on my end. Buying a house for the first time makes everyone never just from the thought of it, but the way Veterans United process is handle, I feel any and everyone should be able to purchase a home! I would recommend Veterans United to any home buyer. I will use them again myself!

Loan Officer: Scott Beasley

NMLS# 1249858

2.5 out of 5 Stars

Response from Veterans United

Thank you for the feedback Daniel. Your appraiser is assigned directly by the VA and is outside of the lenders control. We do understand that if there is a delay on your appraisal it will cause issues with other parts of your loan process. If you would like to discuss this in more detail with a customer service manager, our Client Advocate team remains available to you.

5 out of 5 Stars
Would Recommend

I have bought 3 houses prior to this but I have to say Whitney Brown and her team are the best. Whitney is professional, on top of her game and extremely knowledgeable. Whitney was always available to answer my not so smart questions and she kept me informed on all the processes and lead me step by step. I highly recommend.

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Ben Choi and his team were fantastic all the way through the process. They were able to complete the loan process so quickly that my wife and I were able to close on our first house a week early. I highly recommended Veterans United for a VA home loan!

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Our experience did hit a few problems here and there, but our team never gave up on us. They did whatever they could to make sure we have our first home. We can not express our gratitude more. Thank you and we will use this service again.

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Amazing experience!!!!

Loan Officer: Zach Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

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See all 135,548 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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