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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,379

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,291
4
14,281
3
2,116
2
963
1
728

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Showing all 256 Air Force service member reviews from Arkansas

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

2 out of 5 Stars

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Mr. Scott Beasley made my home buying process extremely pleasant. Although, I had personal issues acure during my process, Mr. Beasley constantly checked in and made sure things were good to go on my end. Buying a house for the first time makes everyone never just from the thought of it, but the way Veterans United process is handle, I feel any and everyone should be able to purchase a home! I would recommend Veterans United to any home buyer. I will use them again myself!

Loan Officer: Scott Beasley

NMLS# 1249858

2.5 out of 5 Stars

Response from Veterans United

Thank you for the feedback Daniel. Your appraiser is assigned directly by the VA and is outside of the lenders control. We do understand that if there is a delay on your appraisal it will cause issues with other parts of your loan process. If you would like to discuss this in more detail with a customer service manager, our Client Advocate team remains available to you.

5 out of 5 Stars
Would Recommend

I have bought 3 houses prior to this but I have to say Whitney Brown and her team are the best. Whitney is professional, on top of her game and extremely knowledgeable. Whitney was always available to answer my not so smart questions and she kept me informed on all the processes and lead me step by step. I highly recommend.

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Ben Choi and his team were fantastic all the way through the process. They were able to complete the loan process so quickly that my wife and I were able to close on our first house a week early. I highly recommended Veterans United for a VA home loan!

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Our experience did hit a few problems here and there, but our team never gave up on us. They did whatever they could to make sure we have our first home. We can not express our gratitude more. Thank you and we will use this service again.

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Amazing experience!!!!

Loan Officer: Zach Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

The experience was amazing! The staff took very great care of us and helping us along the way! Couldn’t have asked for a better team! You guys rocked it!

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Clint and his team were prompt, professional and great to work with.

Loan Officer: Clint Hamilton

NMLS# 1224235

4 out of 5 Stars

Communication seemed difficult towards the end

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Promise has been extremely helpful in the process.

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Fantastic and tentative customer service, always prompt and expeditious where it concerns getting the required work done to make things happen!

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

My entire experience was wonderful. Jerry L and Alison were great to work with.

Loan Officer: Jerry Landrey

NMLS# 1107028

3.5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Everyone was extremely polite and prompt. Fantastic group.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

the process was long but I am satisfied with the end result,

Loan Officer: Donald Webber

NMLS# 892467

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See all 129,379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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