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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,311 reviews
764 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,311 Air Force service member reviews from Arkansas

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5 out of 5 Stars

Josh & Mirza were excellent in their responsiveness, customer service, and knowledge. It was a pleasant experience, mostly because I could easily get in contact with Josh during the entire process.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

My team made it extremely easy for me.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

4.5 out of 5 Stars
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars

Veterans United was excellent. We were taken care of from the moment we thought we wanted to move and buy a new house. They helped us understand how much was available for our new home. They helped with real estate agents, assisted with finding insurance, utilities, step by step "to do" lists, helped with everything. We never felt alone, they were only a call away. Our calls were always answered. Mason Fast was amazing through the entire experience. I definitely would encourage other veterans to take the leap into buying a home and allowing Veterans United to lead the way.

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Photo submission from Ashlee R.

Everything went exceptionally smooth and they were very helpful!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars

Horace, Brent and Evan were fantastic to assist us in this process and made it extremely easy and we’re very open to our needs. I would recommend Veterans United every single time. I’ve already told numerous friends and fellow veterans about the services offered and how clear and simple the process is with these wonderful individuals who helped us get the home of our dreams. Thank you for everything your team of professionals and their unwavering commitment to helping our veterans. I can’t express how happy we are with the services.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars

Communication could be better.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Got all questions answer. Excellent guidance.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Great job too all, thank you

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

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5 out of 5 Stars

Everyone on the VU team did an outstanding job.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Vishal and Mason were great throughout the entire process. Buying a home for the first time is very stressful but Vishal and Mason made sure to answer every question I had and made the whole process so easy. I would recommend them to everyone I know!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

I was retiring from the Air Force after 20 years and never purchased a home. I was hesitant to purchase a home because of all the stories I had heard from people serving. I was having a conversation with a fellow service member about how I was not looking forward to all the hassle of buying a home. He stated he went through Veterans United and they made it easy. Following his advice, I googled the number and had people help walk me through the entire process. Although there were hiccups none of them came from Veterans United. These obstacles were on the sellers side. Regardless, they made sure I stayed informed and helped me and my wife get our dream home. I would highly recommend them to anyone anxious about or just wanting to make buying a home easier.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Chad R.

Brandi, Zach's assistant did a great job responding to my emails and keeping me informed through out the process of my loan.VU is the best VA lender in the system. Easy process and affordable fees.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

The loan team were amazing, helping me to get through the loan process

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

The experience I had was very pleasant, I was always being checked on, but it never got annoying. All of my questions were answered in a timely manner.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

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5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

Great customer service with Emmy

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

4.5 out of 5 Stars

Great Team!
This team was excellent from start to finish. They were responsive to questions, quick to provide any information I needed, and proactive in letting me know if I had missed anything. Their knowledge and attention to detail helped ensure every aspect of the process was covered, making for a smooth and stress-free experience. I would highly recommend working with them.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Photo submission from Joshua B.

Everyone we had the pleasure to work with was knowledgeable, patient, and kind. Our home buying experience was made so easy and enjoyable. Rachel Bruce and everyone at VU made our journey so easy and enjoyable. As first-time homebuyers, we very nervous but it was such a breeze.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

These guys were absolutely outstanding!! Answered all questions and kept the process simple, direct, deliberate, and on track! MADE MY DREAM A REALITY!!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Our entire loan team made the process really easy, and I couldn't have had a better experience anywhere else!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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