Don’t have much more to say other than what I’ve said before. The entire loan team has been amazing and my wife and I are super grateful for helping us get our first house
Outstanding team of proffessionals that are knowledgeable and aren't afraid to help. Hopefully, I will get to do business with them again sooner then later! All lines of communication are still open and special shout out to Veterans United for having a bundle with ADT and monitoring service!
We had one difficult conversation with the rep who helps with security. He was clearly pushing ADT, rather than representing VU and answering questions about all of the options. After several attempts to interrupt his pitch with my own questions about the other options, he kept on talking over my questions. It was frustrating and I finally just hung up. Chace and the rep's supervisor are aware and apologized. They have taken steps to provide him with training/counseling.
Veterans United was wonderful. The app is easy to use, the staff is incredible, and the whole team was really responsive and worked hard for us.
Overall fantastic experience. This is our second time using VU and we’ll definitely be using them in the future!
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I am a first time home buyer, my team helped to guide me every step of the way. I highly recommend Veterans United.
Thank you so much TEAM for all your help in making our dream home happen!!! So thankful that we decided to seek assistance regarding our home loan with Veterans United and spoke with Ryan Clearwater, (so proud to say) our loan officer, who provided us all the information and assistance we needed; as well as with Laura Fry for continually updating us with the process of our home buying adventures and experiences. More power to you all and best wishes. Take care. ~ Romano and Cora ~
Evan and Natalie were outstanding! One of the best customer service experiences we’ve ever received. They were extremely efficient and kind. Walked us through the whole process and explained everything. We are very grateful to them for their patience and guidance. We can’t thank them enough! Many thanks!
To be be honest my whole team rock. Buying a house with this team was easier than buying a car. The customer app was easy and allowed me to upload from anywhere using my phone or home desktop.