Mindy Johnson did not listen to what was needed.
The people that I worked with were outstanding they are now my friends!
Everyone I had dealt with at Veterans United Home Loans were very courteous and always answered any questions I had to my complete satisfaction. I was always kept aware of the status of my home loan and the progress of the loan. I completely surprised at smoothly everything went.
Extremely helpful, especially for first time home buyers. Would recommend to any vet purchasing a home.
Veterans United and their staff truly seem to want and try to do the best they can for their customers and I have always been pleased with their service. However, this last home loan was a bit more stressful and at times felt like the agents were too busy doing other things and not keeping up with communication and paperwork. The end result was great and what we wanted, but getting there was a bit stressful at times. Maybe their workloads are too much?
Very smooth process.
Harris Giger is very informative and a very good people person! The office staff is extremely knowledgeable! Easy to get answers and easy to talk to!!!
The online verification is so easy. Didn't even see my lender until closing, but she communicated well and worked hard right up til the day. Made it all easy, great experience.
Uploading and reuploading of the same documents was wicked frustrating.
Patty Kelly and Katie Rose are the most responsive and caring people at VU. Every question I had (and there were MANY) were handled promptly and with detailed clarity. I almost felt I was an annoying but Patty was always quick to respond. Super job ladies and Thanks for all you help
Keep up the outstanding service you provide.