Very responsive, great customer service! Very knowledgeable and willing to help pick what’s right for the buyer! Great people to work with!
I worked a lot with Kris and Caytlin with my initial home purchase and was very transparent about my anxiety. They walked me through every process and when I misheard some aspects of the process, they helped me through keeping within my schedule. They were very diligent and timely with their repsonses to my questions.
Communication throughout could have been a little more consistent. This was our first time buying a home and we felt without direction during some portions of the process. For example where/how to pay our mortgage was never conveyed to us. Otherwise everything was excellent and we are so grateful.
Veterans United made the home loan process incredibly smooth and stress-free. The team was professional, friendly, and always quick to respond to my questions. They explained everything clearly and guided me step by step, which made the entire process easy to understand. I felt supported the whole way through, and closing was a breeze. Highly recommend Veterans United for their excellent service and commitment to veterans!
Amazing experience using Veterans United. They communicated extremely effectively and we never felt in the dark! Would highly recommend!
Matt Reehl and Michelle Zeller were wonderful to work with. I would recommend their team to anyone purchasing a home.
Horace, Julie and Phillippe were a pleasure to work with!
Overall, my experience with VU was smooth and professional. They only ding I have is that sometimes there were late (or redundant) document requests during the underwriting process. Other than that complaint, I am pleased with my VU experience. This was my first home-buying experience, so I really appreciated their guidance throughout the entire process.
Toby and Rachel were extremely helpful and timely in getting us preapproved and eventually closed on our new house! They even sent a very considerate gift after closing as a thank you. We are extremely happy with our experience with Veterans United!
From pre-qualfing to signing Veterans United made everything go smoothly and insured we were well taken care for.
The Veterans United team provided exceptional service from day one! The entire process from initial application to closing was seamless and the Veterans United team was very responsive and helpful throughout.
Martin and Alice (CO Springs) were very responsive and helpful. They were wonderful to work with. This is not my first home purchase, but it was my smoothest and easiest.
Martin was outstanding. He answered all questions. Was informative and upfront thru the entire process. I could not have asked fie a more dedicated person for this adventure and important task in our life.
Veterans United walked me through the process as a first time buyer. Excellent customer service.
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The process was so simple, easy, and wonderful! So glad that I found them!
Very happy with the entire team. They did an outstanding job with selling our home and with purchasing our new home.
The entire team was amazing! Prompt and always willing to help and answer questions! Best experience I’ve had with a mortgage company, hands down!
Better than Wells Fargo, fast, easy, friendly!
