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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,781

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,000
4
14,820
3
2,197
2
1,001
1
763

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Showing all 2,008 Air Force service member reviews from Florida

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5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to my friends and family great job!

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

The process was timely, seamless with GREAT FOLKS to work with at Veterans United.Would strongly recommend Veterans United to all my friends.Thanks Again,Clement G. Hartley

Loan Officer: Josh Salicco

NMLS# 1048961

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brock Christopher

NMLS# 1726916

4 out of 5 Stars
Would Recommend

Experts at work for you.specialist in field shockinglee great

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Made our first time buying a house very comfortable. Would recommend to anyone and everyone

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend
Photo submission from Patricia S.

Casey, Angie and the team were awesome in processing my loan. They kept me informed through the entire process and were quick to respond to my phone calls and emails. Also I loved the welcome mat they sent me after the loan was completed.

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Everyone was quick with the whole process

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Quick fast and simple

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

I am most grateful for all of Rob Weigand and Kara’s work and help on my mortgage. They quickly responded to all my needs.

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Veterans United is there for military families. Thank you Veterans United for helping this military widow purchase a new home!

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Veterans United is an amazing company that truly cares about the people they are helping through the home buying process. They answered all questions, walked us through the entire process and kept us up to date on how things were going. We will definitely use them again for future home buying needs!

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Overall a fantastic home buying experience. Would recommend VU again and again.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Everything was handled exceptionally well and with great importance. Thank you for everything!

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

This was the first time I purchased a home. Veterans United made this experience wonderful and stress free. I produced them the documents they requested and they were even able to move up my closing date by almost 2 weeks. This was one of the most simplest experiences I have been in. It was wonderful. Taurean was wonderful. He answered any and all questions I had. This was my first time buying a home and he made the experience easy and stress free. He kept me up to date on the process. Words can’t express how great of an experience he made this.

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

In 2009 I returned home from Iraq to find my country in a terrible recession. I had money in my pocket, great credit and a desire to purchase my first home. No bank would touch me, I was told I lacked solid work history. Having been a California wildland firefighter (civilian job), to being an activated reservist (Interrogator - military job), filing for unemployment because of off-season then back to being a firefighter. I was denied buying a home because I deployed for my country while others lost there homes for participating in high risk loans. 9 years later Cindy Tolster helped me realize my dream. After I carried my bride across the threshold I stared out our window at the lake, and told my wife...I've waited for this day for so long. Cindy is truly amazing.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
Robert P

Outstanding experience. This was my second home purchase with Veterans United and the team has
not missed a step. Outstanding support from Garrett and Alison. Basically hassle free.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

This is my first home and Veterans United not only helped me to accomplish my ultimate goal, they made the process an enjoyable experience. From the lighthouse program to closing, I couldn't have done it without them!

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

I last served in 1980 ,Jake and Collin made this experience extremely helpful for an old veteran

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

I just want to thank you all for giving me the opportunity to live the American Dream!

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
Would Recommend

The experience I had with the company itself was really through my Loan Specialist. Daniel Heggerty had been a phenomenal ambassador for this company itself. I had spoken to several people with bad experiences they had with the Veterans United Home Loans and they highly recommended me to steer clear of this company. I had already been dealing with Daniel and his team for about a week having learned this, and despite the negative reviews, Daniel put those at ease through his efficient and expedient action and work ethic. Daniel Delivered a very superior and seamless process for me to to work with. Especially in the fact that this was my first time buying a home, I wasn't the easiest person to work with. I am very hesitant and can be hard headed when it comes to things I dont understand and agree with, however Daniel tends to finesse those situations with his smooth and calm directives over the phone. Business over the phone and not face to face is not ideal in most people's mind, and can be the worst anxiety to a lot especially when dealing with 1/4 of a Million Dollar Loan in their name. Daniel tends to use the right words and tones to level with his clients, as well as put things into perspective. He is a true asset to your company, and I wouldn't take his value for granted!

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

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See all 135,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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