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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,879 reviews
830 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,879 Air Force service member reviews from Florida

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5 out of 5 Stars

Shawn was very patient and knowledgeable. He was prompt in his responses and clear on communicating next steps. We appreciate his hard work immensely. Jaclyn was also working hard and on our side throughout this process. She communicated with our builder and also
Followed up with them when we kept getting no respomse

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

They did everything they said they could do and were very clear on what was being done. They beat all of the other offers not just matched them. The effort given was outstanding. Very pleased.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Gage and his teammates did a wonderful job helping us get approved to get our first home I would recommend Veterans United to anyone needing to purchase a home

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

Veterans United has made exercising our benefit of a VA loan very simple by being with us explaining, facilitating, advising throughout the whole process. As a bonus, Veterans United looked for hidden treasures throughout the process and found every savings or better deal we could get…always looking out for us!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

4.5 out of 5 Stars

Blake keep me informed throughout the process.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars

Having gone through the mortgage process several times over the years, we know how important good communication and follow through can be. Brian Flanigan and Sam Younger were both great to work with during the purchase of our new home.
Brian was knowledgeable, easy to talk to, and always willing to answer questions and explain things along the way. He helped make the financing side of the process feel much less stressful and was always available when we needed guidance.
Sam was equally helpful throughout the process, staying on top of documents, communication, and timelines. He was responsive, organized, and made sure things kept moving without us having to wonder what came next.
Buying a home always comes with moving parts, but Brian and Sam helped make the lending process smooth and straightforward. We appreciate all of their help and would gladly recommend them to anyone looking for a lender who communicates well and stays on top of the details.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Our loan officer was above and beyond helpful. She put together staff and contacts that made the whole process run smoothly, following up consistently. We appreciated the whole process and was above our expectations!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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4.5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

4 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Whitney Brown was amazing. Always returned my phone calls and answered my questions. She made the home buying process pretty easy. Highly recommend

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

I worked with Lance and Kristine through the entire process and they were great. Any questions I had, were explained in great detail and very responsive. They made the process as easy as possible. The mobile app is user-friendly and keeps you up-to-date and on track! I would highly recommend.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Bailey, Scott, Annie, and Sierra all did a great job and were very helpful during the whole process. Made it very easy

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Photo submission from Robert J.

Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Derek H. and his team were outstanding. Their attention to detail and diligent work ethic got me to the closing table. Thanks to Jamie for guiding me in the right direction to bring up my credit scores so that I could successfully qualify for my mortgage. Rae kept on top of my to do list keeping me informed on what was needed next.Great job to all of you! Melisa and I are happy that we chose Veterans United for our VA loan.Vernon Ramassar

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Matt and Michelle worked very hard and diligently to get the loan through underwriting. When we went to close on the house, all went very smoothly, and I really appreciate having the confidence in knowing that Veterans United helped me to get a loan for our dream house in Florida.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Outstanding experience, once again!We first worked with our loan officer, Hunter Hukari back in 2019 for our very first home purchase, and when it came time to buy again, reaching back out to him was an absolute no-brainer. Just like the first time, Hunter and his team were amazing to work with.Hunter is incredibly knowledgeable, personable, and genuinely awesome at what he does. He has a way of making the entire process feel completely seamless and stress-free. He is a massive asset to Veterans United and an invaluable resource for veteran home buyers. Because of Hunter, we will continue to be lifelong Veterans United customers. We can’t recommend him and his team highly enough!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

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5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

4 out of 5 Stars

Bit of a hiccup with solar transfer. Specifically understanding expectations on our end as buyers relative to Assumptions. Other than that, great communication and keeping us abreast of next steps. Thank you

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars

This is the way…
Home buying for veterans should be.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

The entire staff had knowledgeable and efficient. It was a pleasure working with them.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Photo submission from Grace E.

This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4 out of 5 Stars

Great communication, timely responses

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Brian Poterbin, Kate Keating, and the entire VUHL team were exceptional throughout the entire home loan process. Every team member provided prompt, professional, and outstanding customer service from start to finish. They consistently went above and beyond to keep me informed, answer my questions, and make sure I felt supported every step of the way.This was by far the best home-buying experience I’ve ever had. I truly couldn’t have asked for a better team, and if I could give a higher rating, I absolutely would.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Ben and his entire staff was incredible to with. They made this process so stress-free it’s such a pleasure to work with people who know what they’re doing in every single one of them go above and beyond.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Starting with David C and then, working with the rest of his crew, was simply amazing… I will be sure to inform anybody, especially veterans that they would be in very good hands if they were thinking about buying home

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

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