Zach was great to work with. He was always ready to answer any question we had. When it got to the underwriters it became very frustrating. They consistently asked for items we had already given which really put everything behind. I understand their job is to make sure everything is on the up and up but it became ridiculous.
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
I had heard nothing but bad news with VA loans, I was worried to even begin the process. Veterans United was amazing and I will never use another lender again. Thank you guys.
Everyone we dealt with was very helpful.
I would have my fellow vets that need their certificate of eligibility to call them just for that and nothing else, fond all of their loan personnel, especially if they are with a credit union.
Response from Veterans United
Quincy, we appreciated the opportunity to serve you and hope that you will enjoy your new home. Thank you for providing this feedback and for sharing your voice with others. If there was anything we could have done better to serve you, then please contact our Client Advocate team to provide details and help us improve our service.
Awesome service and great Rep!
The team is very professional, knowing exactly what to do at any turn. Very knowledgeable and on the ball!
For Vets that are about to retire from the military, Vetrans United was the only company that would help me.
Jess Vomund and her team were amazing!