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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,889

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,100
4
14,826
3
2,198
2
1,002
1
763

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Showing all 130 Air Force service member reviews from Iowa

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5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

The home selling and/or buying experience can be quite stressful. Having a good Realtor Agent, and Strong, friendly and professional Lending Team we believe, is the only way to keep the stress to a manageable level. Our Realtor, Jim at Coldwell Banker and our Lending Team with Jon and Adam at Veteran's United have mastered this process. Any number of Agents and Lending Organizations can take on the home selling process. To do it well is another story. Anyone looking for Masterful Leaders in their home buying/selling experience would do well to consider these Outstanding, Knowledgeable and Experienced individuals and their accompanying Organizations. Our sincere thanks and admiration to all.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Damien and Crystal were wonderful to work with. They were always available to answer my questions!!

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend

When I got to my new job, other new hires obtaining a VA loan with other banks were able to close solely on proof of employment. They didn't have to wait 2 weeks to close for a paystub. It made it extremely expensive to pay for 2 weeks of housing. I personally wouldn't recommend Veterans United for new hire employees.

Loan Officer: Brenda Mertz

NMLS# 1654336

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

1 out of 5 Stars

My loan almost did not close on the date I had set for 3 months. Communication back and fourth was terrible. Extra paperwork was needed the day before closing that could have been gathered and turned in weeks prior. Paperwork was submitted and not received for days in my folder until I finally got ahold of someone to let them know.

Response from Veterans United

Thank you for this feedback. We understand that purchasing a home can be a stressful time and a lack of communication does not help. A member of our Client Advocate team has left you a voicemail and email if you would like to provide further details on your experience. While we cannot change your experience we want to ensure other Veterans do not have the same experience.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Easiest process ever. Incredibly helpful

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Everything went extremely smooth and was handled exceptionally well

Production Manager: Michael Anderson

NMLS# 399792

4.5 out of 5 Stars
Would Recommend
Photo submission from Ashton N.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Brenda Mertz

NMLS# 1654336

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

4 out of 5 Stars
Would Recommend

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
Would Recommend

Nick Schuster is an amazing agent! Class all the way!

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I really enjoyed my talks with Reed. He was very professional and treated me like a person and not just dollar signs. I would recommend him to anyone and everyone who is looking for a good person to help them get a house.. My only regret is I couldn't meet him in person.

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

So very helpful and informative every step of the process and more!

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Very courteous and prompt at returning phone calls. Brian was fantastic and very knowledgeable

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Brenda Mertz

NMLS# 1654336

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

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