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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,154

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,475
4
42,620
3
7,001
2
2,202
1
1,856

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Showing all 1,150 Air Force service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

Mike Dapkus and his team made the process easy. Even in the midst of a pandemic, the whole process couldn’t have run any smoother. They listened to my wants and needs and made it happen the first time. Kudos to Mike Dapkus, Diane Thole, and the rest of the team for an outstanding job.

Branch Manager: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

I tried many other places but this Veterans United was so easy to deal with and talk to.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

My wife and I truly do love this company. They made us feel like we are their only client! They made our home purchase and our refinance proofed go so smoothly. We will use them again and again and again for any future real estate endeavors we have!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
Photo submission from Kevin D.

I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Veterans United offers outstanding customer service with outstanding mortgage rates. We loved our experience from day one and felt the team had our best interest in mind. Their communication is open, caring and truthful. I can honestly say this is the best mortgage loan experience I’ve had.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Kieffer

NMLS# 1025330

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5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

We are so grateful to the team at Veteran's United. Every single person there was a pleasure to work with and we really felt that they were working to get us our home, regardless of the obstacle. We highly recommend them!

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

This is my 2nd loan with VU and Kody Gilbow and his team have far exceeded my expectations. We would def recommend to our friends and family! The home of our dreams came up and it happened to be on a Holiday and we needed something done quickly to secure it and Kody took the time to make it happen super fast. I believe if he hadn't been so helpful that it might have gotten away from us and we had been looking at this location for over a year hoping it would come on the market! A+

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

The staff was extremely knowledgeable and guided me every step of the way. They are very helpful and responsive. This process was very easy and pleasant. I cant say enough good things about the team that worked with me.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

This was an easy process. Stress free process.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

4.5 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Everyone I dealt with at Veterans United did a wonderful job helping me get my first home!

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer : Jon Williams

NMLS# 1862561

5 out of 5 Stars
Would Recommend

Working with Veterans United was an extremely positive experience. Everyone was so friendly and courteous. The process couldn't have gone smoother. I would definitely recommend using Veterans United. We closed in 45 days with no issues whatsoever. Thanks to the team!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Everyone I worked with at Veterans United was incredible, and I am very grateful for all the time and dedication that went into make this purchase possible. Jerry, Taylor, Misty and Joe provided outstanding service. Thank you, I will never forget how you all worked as a team to bring the pain!
-Ian Shaw

Loan Officer: Jerry Simons

NMLS# 1378656

4 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

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See all 218,154 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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