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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,723

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,601
4
13,511
3
2,013
2
909
1
689

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Showing all 575 Air Force service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

The only hiccup was with my underwriting, but other than that, this was a very smooth process. I was always kept up to date through the website where I was, what the next steps are and what was left to achieve on the road to my new home.

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Great all around.

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Mike, Koleen, Jess and the whole behind the scenes crew were outstanding. Made my first home buying experience very pleasant. They explained everything very well to me and always answered any questions I had. I couldn't be happier with them.

Branch Manager: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
Would Recommend

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
Would Recommend

Easy process from start to finish. Extremely competitive interests rates with minimal funds required at closing.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

0.5 out of 5 Stars

I was mislead from the beginning of the loan process. My closing date was missed by 2 days, does not sound like much, but this caused me to have to have a Power Of Attorney for the closing. In addition, the "Cash to Close" tripled less than 24 hours before closing.

Response from Veterans United

Thank you for your feedback about your experience. A member of our Client Advocate team has reached out to get additional information from you. We understand that delays in closing can cause extra stress during the loan process, especially if you are going out of town. Closing costs can fluctuate up until closing due to finalized numbers coming in. As a lender our fees are set from the beginning and getting all third party fees can cause these changes.

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

4 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Actually I am in tears as I write this. Veteran home loans took the time to explain everything, they encouraged me when times got bleak and overall was outstanding.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Flawless and Swift.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Using the website for uploading documents made it a breeze. I got notices via email immediately and it made it easy to stay on top of the process.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Unbelievably smooth from start to finish!

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

4.5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

4 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

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See all 121,723 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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