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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

153,264

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
112,710
4
32,226
3
5,343
2
1,638
1
1,347

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Showing all 765 Air Force service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

The veterans united portal was extremely efficient in answering questions and signing documents. Made the process less complicated, and eliminated delays.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Buying a home is not an easy process. Veterans United made the process a lot easier. The online portal is a huge help. Everyone you talk to is very knowledgeable about their part of the process. I highly recommend others to use Veterans United for their home loans.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Veterans United made my home-buying experience so much easier than I thought it would be. They answered all my questions quickly and professionally. I would definitely recommend Veterans United.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

This was my second time going through Veterans United for a home loan and I was equally pleased with both experiences. They do an outstanding job of helping you get through the sometimes difficult process of buying a home.

Loan Officer: Lisa Riess

NMLS# 576190

4 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

This Veterans United team was open and honest about all the financial costs and fees associated with home buying. My husband and I were always skeptical about any type of lending organization, but our experience with this VU office positively changed our view. Being a first time home buyer, it really helped to have someone walk us through every step of the process. Jess took the time to explain each page of the loan application and disclosures, and Michelle gave us tips on loan payments. We’re now more educated on home loans. We’re definitely not experts, so it’s comforting to know that we can give VU a call in case we have questions in the future.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Ryan and Christy were on top of all aspects of loan. Highly recommend these people to anyone looking for fair and prompt service.

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

I cannot recommend Veterans United highly enough! My husband and I just got our first VA mortgage. It was a much more positive experience than getting our conventional mortgage, let me tell you. I was given Michelle's number by my realtor nearly a year ago, and Michelle answered all my questions before we were sure we wanted to buy a home here - I wasn't even a client yet. From day one, she has helped us with whatever we've needed at the drop of a hat - weekends, evenings, you name it. We have also worked with Jess, who is excellent as well. We loved being able to submit some documents electronically, and they were upfront when anything had to have ink signatures. Closing was quick and easy. Thanks for everything, Veterans United!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

If you are skeptical don’t be. These guys will deliver you a home guaranteed. They will also deliver that home in an unexpected speed. Just trust them and monitor that to do list daily, provide the requested information to them and you will be more than pleased with the outcome. I’m am a big fan and will be telling every veteran I know to make the call. You won’t be disappointed. Thank you so much from my wife and I. Extremely happy

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Very fast. Very easy. Always let me know what I needed to do next.They were always one step ahead of the game.A very wonderful experience!

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Veterans United has a very user friendly process. Their team of experts are everything you hope to receive when you think about the experience you’d like to have. You’ll instantly feel the support, and the dedication behind helping you to reach your goal of homeownership! VU really commits themselves and their resources to making sure Veterans and their families find a wonderful place to call home!

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

I have already recommended Veterans United services to my co workers and will continue to share this experience with friends and family!!!!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I thoroughly enjoyed this team. It felt like they were always on my side doing whatever they could to ensure that my loan was approved. Very professional and courteous. Highly recommend.

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Eric and Dena were amazing. They were helpful and informative 100% through the process, even when we hit snags on the sellers side of things, we just help our position and it worked itself out. I will definitely recommend to anyone.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

You are crazy not to use Veterans United! This process was seamless and flawless!! They prioritize you and you literally have no worries with them on your side!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Made the process easy

Loan Officer: Justin Keith

NMLS# 1563990

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See all 153,264 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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