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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,293

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,213
4
14,275
3
2,116
2
961
1
728

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Showing all 623 Air Force service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Everything went as smoothly as the home-buying process can be

Loan Officer: Justin Keith

NMLS# 1563990

3.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

4 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Great experience, we have used VU twice now. Always there for us.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Super versatile company that really offered us and our situation the best bang for the buck. As always, try to shop around to really see what works for YOUR situation. At the end of the day, we are extremely satisfied with our decision to go with Veterans United Home Loans, and I will be recommending to anyone I know who is in the market for a home purchase or refinance!

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Veterans United took a lot of the stress out of my retirement and relocation. I felt that I was able to trust them and not have to worry about that aspect of my move because they had that covered for me. They definitely made my transition smoother. Thank you Mike and Jess!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

No need to go anywhere else for veterans. This should be where all veterans go to buy a house. Veterans United staff is top notch.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Veterans United had great reviews and after finding my first gone, I understand why. They took a lot of the pressure of the home buying experience so I can focus on other things. They answered every question I had and responded in a very reasonable amount of time. I'd recommend using then and their free real estate service. My agents were friendly and very knowledgeable. I even got a free gift! Very caring people and I couldn't thank my team enough. Thank you for finding my daughter and I our first home!

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Everyone was so helpful in letting us know what paperwork was needed and when. Our closing date moved up by two months and Jess Manfredi kept us all calm. Hats off to the entire team.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

2 out of 5 Stars

Communication from Veterans United was nonexistent throughout most of this process. I was pulled from work and other responsibilities to pass information back and forth from my loan officer and his team to the real estate agent and title company. If I buy a house again, I will be financing elsewhere.

Response from Veterans United

Thank you for your review Kristopher. We want to ensure that a member of your loan team is always available to speak when it is convenient for you. We will use this to make sure other Veterans in the future do not experience similar issues. Please reach out to our Client Advocate team if you would like to discuss this further.

5 out of 5 Stars
Would Recommend

Dan Davis Julia Ash and their team I know work tirelessly to make sure that my home closing would happen in 30 days and it did. Whenever we needed anything done they were always available. They answered all our questions and they were very professional. There were never any problems because it was all handled. As a veteran Dan and Julie took very good care of my family and I to make sure that we could move in our house on schedule with no problems. They are great.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
Photo submission from William J.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

The entire Mike Dapkus team was fabulous from beginning to close.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

4 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

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See all 129,293 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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