As a first time home buyer, Adam and the team at Veteran's United made sure I understood the full cost of ownership of my home. They ensured it was within my budget, and they answered every question I had through the process. If you are a veteran looking to finance your home purchase, I highly recommend working with this company.
Top notch customer service and professionalism. Kept me informed and educated every step of the way.
Excellent in all the business transactions.
Use this company. Second home I purchase with Veterans United, and the results were the same. All of the help I needed and a speedy process. I love these people. We are a newly wed couple, and are also expecting a child. Thank you VU Team for helping us get our family home!
everyone was very helpful and easy to work with. There were no problems throughout the entire process
Very smooth easy process with the whole team.
I had a great team, that guided me through the whole process.they made sure I knew what was happening and and why. There was no guess work, and when I did have a hiccup, they were right there to explain what I had to do, Mrs Patrice Tucker the realtor spend many hours and a lot of miles showing us properties, and I know it was tasking.But I got service with a smile..Randy was always checking to make sure that everything was giong smooth, and ensuring that I was not having any problem. I Have nothing but praise for my team. Now I'm in our new home, and loving it. Thank you Veterans United.
The entire process was such an amazing experience! Michelle, Jessica and company were such a pleasure to work with.
Since my first contact through to my home closing, Brie, Adam, Laura Tessa & every staff member I spoke with were kind, encouraging & professional. This is an outstanding team. Every silly question I had was met with patience & knowledge.
And the special puppy gift box was a great treat for my furry little roommate!
I willl highly recommend Veteran's United Home Loans to anyone. It was also a special honor to be allowed to use the advantages of my late husband's 30 year military service. He would love that!
Many thanks!
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I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.
Holly made this difficult process workable, not being very computer illiterate. She had a patience to guide me through each step and I was finally able to complete all necessary requirements to purchase my home. I found to be a truly professional respectful and listened to me throughout this entire ordeal With her help it made this process. I won’t say simple but manageable. I get five stars above Holly and Jessica for their help in his transaction.
Veterans United was a fantastic company to work with. We were able to purchase our dream home as we transitioned into military retirement. We originally started with a different lending company, but they did not give us the confidence we expected in dealing with our unique situation. If you're retiring from the military, I cannot recommend Veterans United enough!
The number of "concierge" contacts and interactions was somewhat confusing as to whom to really interact with. Most calls to the "concierge" staff went to voice mail with delayed responses. One concierge was suddenly unavailable and another concierge sent an email to us but never interacted with us via phone and all calls back to them went to voice mail with no response back. Maybe just one single 'concierge' contact would be sufficient and give them a cell phone to answer.
