The only hiccup was with my underwriting, but other than that, this was a very smooth process. I was always kept up to date through the website where I was, what the next steps are and what was left to achieve on the road to my new home.
Great all around.
Mike, Koleen, Jess and the whole behind the scenes crew were outstanding. Made my first home buying experience very pleasant. They explained everything very well to me and always answered any questions I had. I couldn't be happier with them.
Easy process from start to finish. Extremely competitive interests rates with minimal funds required at closing.
I was mislead from the beginning of the loan process. My closing date was missed by 2 days, does not sound like much, but this caused me to have to have a Power Of Attorney for the closing. In addition, the "Cash to Close" tripled less than 24 hours before closing.
Response from Veterans United
Thank you for your feedback about your experience. A member of our Client Advocate team has reached out to get additional information from you. We understand that delays in closing can cause extra stress during the loan process, especially if you are going out of town. Closing costs can fluctuate up until closing due to finalized numbers coming in. As a lender our fees are set from the beginning and getting all third party fees can cause these changes.
Actually I am in tears as I write this. Veteran home loans took the time to explain everything, they encouraged me when times got bleak and overall was outstanding.
Flawless and Swift.
Using the website for uploading documents made it a breeze. I got notices via email immediately and it made it easy to stay on top of the process.
Unbelievably smooth from start to finish!
Fees and interest rate are way too high.