Around the holidays the works are not always correct. They can be out of office before the time they schedule to close so be aware it’s not always true.
Working with them and through their recommended personal from my real estate agent ,who is fabulous, to the house insurance carrier who got me a great deal. They made the process another and as stress free as possible!
We had Eric, Emily and also worked with Keri. If it wasn't for this group of awesome people, we wouldn't be in our dream house!! They are all amazing!
Veterans United made my home buying experience more stressful than it should have been. Many extra documents, requirements, and fees popped up in the last week of closing. I was required to make repairs to the house outside of my negotiation period and only a few days before closing. I had to have a second credit check because mine “expired.” My locked-in interest rate also “expired” and a fee was required to extend it (this fee was eventually waved after my complaint). My cash-to-close estimate jumped up by $1200 two days before closing due to a clerical error. No one called to inform me of the change. I was simply sent a document to sign through an automated system. I do not feel my loan team did a good job of handling these matters.
If you are a veteran and looking at buying a new home these guys are awesome to work with everything done online. Thanks Veterans United Home Loans for getting us in our forever home.
I was in Georgia and buying a home in Kansas. My experience was delightful, it all had to be done by phone, email, since I was in another state buying a house, by pics, and sight unseen.
VU was really good. They were always prompt and accurate. They will be my go-to guys for my loans from now on.
It was exceptional
My experience with the VU crew (Jeff and Nathan) are their professionalism, attention to detail, and the outstanding service they provided me when processing my new loan.
Everyone involved with us in acquiring this new home were all instrumental in us achieving our goal. Thank you so much. You are all invited over for dinner, and a horse ride.
I would like to be able to contact my Transaction Coordinator more directly. I appreciate being able to have the ability to avoid playing phone tag.
My loan officer Ryan Cannon did an amazing job. My only stress was what I created by worrying. Cannon and my realtor Joel reassured me that the file was solid and would be notified if something was needed from me.