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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,475

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,375
4
11,885
3
1,813
2
803
1
599

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Showing all 140 Air Force service member home purchase loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend

We hit some bumps in the road along the way, but Daniel impressed me with his concern for me and my wife. He kept in touch through the process. Thanks Daniel and your team.

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Derek and Krista were fantastic! They answered emails and phone calls right away. Krista helped with any question or concern I had no matter how trivial.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Very professional and patient loan officer. JOEY Ortega was awesome at explaining every part of the loan process and what was needed as far as tasks to do.

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
Would Recommend

mr. Williams is a friendly competent broker. I needed his help with several items and he was there for us. Took pressure off of us and we are grateful.

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Ross and Misty were great. We couldn't have asked for two better people to take care of us. Even when we had two houses that didn't go our way they helped us keep our eyes open and heads up.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Veterans United loan process was about as simple as anything could get. I was able to view all my documents, upload requested information, etc with a click of a button. I had to complete the information gathering part of my loan while out at a training facility with limited time during the daytime hours and still it was as stress free as getting a loan could possibly be. It was nice to be able to sign documentation over the computer and the process went smooth as silk. I recommend them highly!

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

I would like to thank Taylor and her team for making this so easy every time I had a question they were there to answer it

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

It was awesome. Mr.McMichael was very helpful and the entire staff did an outstanding job.

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

Loan Officer: Molly Parker

NMLS# 1046490

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Griggs

NMLS# 995914

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devin McCall

NMLS# 1161640

1 out of 5 Stars

Too many inconsistencies among underwriters. Seems there was a lack of communicating between UAs. Redundancy in asking for documentation that was already provided. And sheer ignorance, in some cases, determining the "validity" of documentation. My credit score alone should speak volumes about my fiduciary commitments, however, my case was treated like it was going to be a HUGE liability. I believe this was due to the discohesive nature of those involved in the approval process. Overall, I truly believe I should have pulled out and gone through a different company.

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Extremely kind and helpful. Walking in blind being a first time home buyer, VU made me comfortable and explained everything with each step of the process.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

With a government guaranteed loan there can be a lot of red tape, rules and stipulations that need to be addressed. Jodi and Hollie walked me through this process with patience and urgency. It sounds conflicting but it is necessary in this process. I want to thank Jodi and Hollie for making this happen for me.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Very Professional.

Loan Officer: Eric Soete

NMLS# 951466

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