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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

136,012

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,208
4
14,839
3
2,199
2
1,002
1
764

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Showing all 196 Air Force service member reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Overall I strongly recommend Veterans United Home Loans to everyone!

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

We were nervous newlyweds looking for our first home, everyone we dealt with at Veterans United was friendly, eager to help, and extremely patient when explaining the process...Thank You!!

Loan Officer: Katy Reeder

NMLS# 1246356

4 out of 5 Stars
Would Recommend

It would be very helpful if the company told me on day one of this process all the things / documents I needed. To piecemeal this stuff over several weeks made extra work for me everyday . I work long hard hours and this is not how I like to do business. Tell me what I need and I will get it for you . But not each day another thing and another thing and another thing. I also don't want to and did NOT download personal financial information into my work computer . Faxing is more secure in my view. Or even snail mail.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Simple THANK YOU Kris Kathy and Veterans United

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

I would encourage anyone buying a home to call Veterans United. I was very nervous about buying my first home, but right from the first phone call, Taylor and her team made me feel comfortable and confident. They were so responsive to the multitude of questions I had during the process that I felt like I was their only customer! They were there with me every step of the way, making sure I knew what was happening and if there was anything I had a question or concern about, it was answered so quickly! I can't imagine going through this process and having to deal with a different person every time you call. Taylor and Natalie were absolutely amazing and I can't thank them enough for the incredible customer service I received from them!

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Veterans United provides and experience like no other. We are on our second home and we would never make a call to anyone else if we decided to purchase again. Luke’s team was absolutely fantastic!

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Extremely nice and professional team that made this whole process very simple for me. Thank you guys so much!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Awesome organization! I was actually able to complete almost every stage with just an iPhone! Highly recommended!

Loan Officer: Jake Kraft

NMLS# 1223553

4.5 out of 5 Stars
Would Recommend

Thank you for looking out for veterans and getting them homes

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Best refinancing experience I have ever had. VUHL made the process easy and manageable. I liked the website interface to submit documents and communicate with the loan specialist. I would definitely recommend VUHL to family and friends.

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend

My loan coordinator, Cam Moore, was also awesome throughout this whole process. I could not be happier with the team I was given from Veterans United Home Loans! I am so happy with my new home!!

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Between the website and being able to text and email, I found quick responses.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

From beginning to end, Clint and his team were phenomenal.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Very pleased and satisfied!

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

I’ve actually already have done this and will continue to do so.

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Professional and knowledgeable staff.

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Easy to work with and extremely helpful.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

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See all 136,012 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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