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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,393 reviews
825 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,393 Air Force service member reviews from Michigan

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4.5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Lindsey and her whole team have been phenomenal with helping me with this home buying experience. I highly recommend her. She is very kind and answered all my questions and all my calls. I never thought it would be possible for me to buy a home. They told me what I needed to do and I was skeptical on fixing my credit. I listened to their advice and it worked. I highly recommend them and I will definitely work with them if I ever decided to purchase another home in the future. THANK YOU TO THE WHOLE TEAM THAT WAS ASSIGNED TO ME!!!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Photo submission from Lanette M.

My VU was on top of everything to make sure we closed on time. They were all professional and I loved how they were my personal cheerleaders rooting for me and congratulating me. I will recommend VU to all my veteran family and friends.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars

Yes I would recommend, but be prepared to submit many documents as this company is well organized and knows exactly what they need. The speed of the loan being processed depends on the buyer/veteran supplying all the needed documents' to provide support for the loan application. If you the buyer are as fast getting answers back to veteran's untied as they ask for support this will go fast.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Zach and the team were excellent. Made me feel like I was the only project they were working on.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

All personnel who contacted and worked with me were very helpful and courteous.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

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4 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4.5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars

Seth is very helpful and the whole team at VU has been exceptional.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

They have been outstanding to work with and work through the whole process of purchasing and closing on my house

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

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Experience first-hand why 368,201 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Kenny and his team were great! Always keeping steady communication and professionalism.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

We've called on Chace at Veterans United on V.A. loans on 3 consecutive home purchases. We will highly recommend Veterans United. He's alway available and willing to answer our questions.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

I wanted to take a moment to share my appreciation for the outstanding service I received throughout my mortgage process. From start to finish, Leanna & Ashley were professional, responsive, and incredibly helpful in guiding me through each step.Communication was clear and timely, and any questions I had were answered thoroughly, which made the entire experience smooth and stress-free. I especially appreciated the transparency and attention to detail - it gave me a lot of confidence in the process.Overall, this was a very positive experience, and I would absolutely recommend Leanna & Ashley to others looking for a reliable and knowledgeable mortgage team.Thank you again for your excellent service!

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Photo submission from Jason K.

If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

Josh is great to have on my side! He has been a great help to me and I really appreciate his knowledge, professionalism, and ability to get me the answers and solutions I need to make everything happen.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

the whole
Team was amazing from start to finish. Very professional, very communicative and got the job done would highly recommend them.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Cole, Paige & others that I spoke with at Veterans United, during the processing of my home loan, were all excellent agents to work with. They are very knowledgeable about the entire process & answered all my questions with quick responses. Plus I never heard anything negative at all, & was kept informed about everything all the way through. I would highly recommend Veterans United to anyone looking for a worry free home loan.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

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