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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,255

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,789
4
13,790
3
2,040
2
932
1
704

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Showing all 473 Air Force service member reviews from Missouri

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Ashley and her team were wonderful!

Loan Officer: Ashley Cook

NMLS# 1106948

2.5 out of 5 Stars

Difficulty getting answers to simple questions about my loan. Seemed unorganized and had to push the closing date back.

Response from Veterans United

Hello Ryan, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your valuable feedback and the ways we can improve is part of our commitment to deliver outstanding service.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

4.5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Wouldn't even think about using another lender!

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
Would Recommend

Loan Officer: Beau Reiske

NMLS# 1197850

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
Photo submission from George R.

Scott Ratliff was awesome to work with.

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

First class from start to finish absolutely best in the business with highly competitive rates.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Michael Pitts and Ms. Codi were outstanding. Their consistent efficient professionalism should be commended. As a team they were always available to answer questions which helped our family through the challenges of our particular situation. Over the past 20 years I have owned and sold many properties and have never been this impressed. Thank you so much!

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

Professionals that care.... You know its more than just a job, its an opportunity for them to impact the lives they come into contact with. I am forever thankful for the help they gave me. Now I can start building memories in my home!

Loan Officer: Morgunn Skipworth

NMLS# 1127375

4 out of 5 Stars
Would Recommend

Staff was very helpful. Some nuances on the site asking for documentation then being asked via email was not as fluid as you would expect. I brought this up and the agency made corrections in a timely manner. Not unique to VU is the last minute "Underwriter" comments about needing X,Y,Z 3 days prior to closing when all the documentation has been idle for days

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Smooth and to the point! No time was wasted!

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars
Would Recommend

Underwriting is a pain. There were issue answered multiple times.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Kelly and Jeff pushed hard to get my condo va approved and answered my basic questions repetitively. Thanks!

Loan Officer: Jeff Magsamen

NMLS# 50787

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See all 124,255 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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