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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,293

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,213
4
14,275
3
2,116
2
961
1
728

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Showing all 660 Air Force service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Our experience with Veteran United, was an easy transition. They are very professional and knowledgeable when it came to documents that were need also making adjustments to the funds to make it available for the ho.home we wanted. Our team was awesome. Thank you Nick Holman, Rebecca, and last but not least Kimberly Fanning, my agent, she is just wondering

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Veterans United was the best choice for our family! They are very helpful, knowledgeable and are on top of their game. I couldn’t have asked for a better experience.

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Veterans United allowed me to purchase the home of my dreams. Just work with them, be patient, and youwon't be disappointed.

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
 

I didn't think it was possible but now I have a brand new home for my family and I couldn't have done it without Veterans United Home Loans.

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
Would Recommend

Very happy with my home buying experience. Would recommend Veterans United and Tim Wuerst!!

Loan Officer: Tim Wuest

NMLS# 1009949

4 out of 5 Stars
Would Recommend

Explain all the ins and outs of interest rates and how to get the lowest rate.

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

Follow their advice...& be calm during the process.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

At first I was as little nervous about the home buying process. Due to the awesome work of Ben Long and his team and the recommended real estate agents at the Lynn Richards Group the process eas easy and less stressful.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

4.5 out of 5 Stars
Would Recommend

The ability to communicate via texting was very important. The response to my texts was within minutes.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

4 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

I love the portal for application process. It was very user friendly and easy to navigate.

Loan Officer: Anne Kuster

NMLS# 1068788

0.5 out of 5 Stars

Although the individuals we worked with were fairly nice. There was a major disconnect in translation when trying to communicate effectively.

Response from Veterans United

Thank you for the feedback Sherice. We always want to make sure your loan team is available to help answer questions and explain items that are needed during the loan process. We apologize that your experience did not meet your expectations. We will use this information to ensure other Veterans do not have similar issues in the future.

4 out of 5 Stars
Would Recommend

I felt like it took longer to close than it should have. But still a positive experience.

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Excellent communication!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Justin made it very easy and stress free. Being a disabled veteran with a heart and pain condition this was very important. Thank you for helping through this process and to think once I was a homeless veteran now a home owner.

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Love the team. Eternally grateful

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

My loan officer was kind and very patient.

Loan Officer: Gus Branda

NMLS# 1230865

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

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See all 129,293 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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